J--Maintenance of Medtronic Equipment

SPECIAL NOTICE FEDBIZOPPS VA Notice of Proposed Contract Action VA247-13-I-1205 - Maintenance of Medtronic Equipment DESCRIPTION The Charlie Norwood Veterans Affairs Medical Center (CNVAMC) in Augusta, GA plans to make award to Medtronic Inc., located at 3225 Cumberland Circle, Atlanta, GA 30339, for the service of Medtronic equipment. Service are needed by October 1, 2013. Anticipated purchase MAINTENANCE CONTRACT FOR THE PERIOD OCTOBER 1, 2013 THROUGH SEPTEMBER 30, 2014 1. For All Visits by Contractor: Contractor (or Representative) shall sign-in at Engineering Department office, Bldg. 801, Room lB162, telephone 733-0188, ext. 3342. Contractor shall also sign-out before leaving, and present service ticket for all work performed. Failure to follow these procedures may result in delay of payment or nonpayment. 2. Preventive Maintenance (P.M.): a. The vendor will provide an annual preventative maintenance inspection. P.M. inspection is scheduled for the month of March. During the P.M. visit, the contractor shall perform preventive maintenance to correct any equipment malfunctions and assure that the equipment meets manufacturer's factory specifications. Any calibration procedures or adjustments necessary to assure accurate and reliable equipment operation will be performed at this time. b. P.M. procedures used to perform work under this contract are required to be submitted. Two copies of the P.M. procedures used must be presented in writing to the Contracting Officer within 10 days of contract issue. Failure to provide these procedures may result in delay of payment or non-payment. c. During the P.M. visit, the contractor will replace such parts as may be necessary for the satisfactory functioning of the equipment (See item #5 for quality of parts). d. The contractor shall call Engineering Department, Downtown Division, at phone 733-0188, ext. 3342, two (2) days in advance to confirm that the equipment can be serviced at a time that is agreeable to the VA and the contractor. 3. Emergency Service: a. For each emergency service visit, initiated at the request of the Contracting Officer, the contractor shall furnish all labor, material, shipping and handling, repair parts, (except those cited within Excluded Parts), equipment (not to include operating supplies), Full Hardware coverage (internal/ external components), Software updates, Technical support, In-service for OR Staff / Surgeon's, and travel necessary to correct any equipment to operational condition. The contractor shall guarantee that at the conclusion of any emergency maintenance performed that the equipment will meet manufacturer's factory specifications. b. After each service call, the contractor will submit a list containing each part installed to the VA Engineering Department office as noted above. c. The contractor is required to provide Engineering Department with any service representative's name, address, and phone number so the VA Medical Center can obtain emergency maintenance service after normal VA working hours. The contractor is responsible for notifying Engineering Department within 24 hours of any changes in the emergency response information. d. Emergency service coverage will be eight (8) hours a day, five (5) days a week, not including holidays. Any service not covered under this contract must have prior approval of the Contracting Officer before any work is performed. Thirty (30) minute response time by phone and 24 hour response time on station is required. Response time is defined as time vendor is first notified until time vendor responds. e. All service shall be performed during normal V.A. working hours of 8:00 a.m. to 4:30 p.m. (deviations must be approved in advance by Contracting Officer). f. Contract includes software updates. g. Contract includes Technical Consultation Center phone support. 4. Excluded Services: Contractor shall not be obligated to provide services under this Agreement for: a. Damage to or destruction of instrument(s) covered where such damage or destruction is: (1) A result of or caused by fire or explosion of any origin, riot, civil commotion, aircraft, war, or any Act of God including but not limited to lightning, windstorm, hail, flood, earthquake, or (2) Caused by the VAMC misuse or abuse of such instrument; b. Decontamination due to spillage; c. Interpretation of data; d. Installation of unauthorized field modifications; e. Accessories excluded in agreement: consumables. 5. Contractor shall maintain a sufficient stock of all parts meeting or exceeding the original manufacturer's design and specification needed for repair and maintenance of the equipment. VA reserves the right to inspect the contractor's facility to confirm the parts are locally available. 6. Equipment to be covered under this contract: MEDTRONIC FUSION SN: N00865195, EE 62334 LOCATION 3A-118 Includes: DISPLAY MONITOR EE 62336 LOCATION 3A118-801 Responsible sources please submit a capability statement, bid or proposal if your company meets the above specifications to: Tanjia Harris Contract Specialist Department of Veterans Affairs Network Contracting Office, VISN 7 Augusta Site Team 501 Greene Street, Suite 2 Augusta, GA 30901 +1 (555) 000-0000 (office) contact@example.gov