J065--630-Hill-Rom Bed Fleet Comprehensive Maintenance Contract

The Department of Veterans Affairs, through its Network Contracting Office 2 in Buffalo, New York, has awarded a sole-source service contract to Hill-Rom, Inc. for comprehensive maintenance of 104 hospital beds across the VA New York Harbor Healthcare System, primarily at the Manhattan Medical Center. The contract, identified by solicitation number 36C24226Q0448 and NAICS code 811210, is a fixed-price agreement with a base year running from May 3, 2026, to May 2, 2027, and includes four one-year option periods extending through May 2, 2031. The total estimated value is $366,985.95, with an annual cost of $73,397.19 covering biannual preventative maintenance, emergency repairs, software updates, replacement of proprietary components, labor, and transportation for all specified Hill-Rom bed models, including Progressa, Versa Care, Centrella, and Total Care. The award is justified under 41 U.S.C. §3304(a)(1) due to the exclusive nature of Hill-Rom’s proprietary software, patented parts, and certified technician requirements, which preclude competition by third-party providers and ensure compliance with patient safety and equipment reliability standards. All maintenance activities must be performed exclusively by Hill-Rom factory-trained and certified technicians using only original equipment manufacturer parts, schematics, and software updates, with no substitutions permitted. Preventative maintenance is mandated twice per year per bed, and failure of any module requires immediate replacement with a new OEM part. Work is conducted on-site at VA medical facilities in New York, and final acceptance occurs at the location of performance. The contractor must comply with applicable OSHA regulations and VA infection control protocols, including Hepatitis-B vaccination standards. The contract does not specify FOB terms, packaging or marking requirements, or invoicing procedures, and no Contracting Officer’s Representative or technical evaluator is identified. The procurement was conducted without competition following a public Notice of Intent to Sole Source posted on SAM.gov, and the justification was certified by the Contracting Officer, a Biomedical Engineer, and a Branch Chief. Hill-Rom, Inc.’s Unique Entity Identifier is KNLGMBCHK347, and no socioeconomic certifications or small business representations were submitted or applicable due to the absence of qualified alternate vendors identified in market research. The sole point of contact for