Janitorial Services for DIT Building at 3700 Wake Forest Rd, Raleigh, NC

The contract involves providing professional janitorial services for the Department of Information Technology (DIT) Building located at 3700 Wake Forest Rd, Raleigh, North Carolina, under the auspices of the North Carolina Department of Administration’s Facility Management Division. The initial term is one year starting October 1, 2025, with options for up to two additional one-year renewals, contingent upon written notices issued at least 30 days prior to each renewal. Vendors are required to submit comprehensive proposals via the North Carolina Electronic Vendor Portal by September 4, 2025, including detailed pricing, experience, work plans, and certifications. The scope encompasses routine cleaning, periodic deep cleaning, and emergency or special cleaning services, with pricing structured through specific attachments, notably Attachment A for pricing and attachments D through H for certifications, HUB participation, references, and performance guarantees. The contract emphasizes strict compliance with state regulations, including E-Verify, non-discrimination statutes, and background checks for all personnel, who must be badged and approved before working onsite. Performance standards are outlined with a focus on quality control through unannounced and scheduled inspections, requiring a minimum passing score of 80%. The vendor must respond promptly to inspection findings, correct deficiencies within 24 hours, and maintain industry-standard cleanliness. Payment procedures mandate timely invoicing with detailed documentation, and the contract incorporates state-level terms, including performance bonds, dispute resolution, and amendments via written modifications. Security protocols mandate background checks, badging, and adherence to building-specific security policies. The procurement process follows a best-value evaluation approach, balancing technical merit—such as experience and work plan quality—with cost, with the highest-scoring proposal awarded. The contract also specifies no explicit packaging, marking, or shipping standards, focusing instead on secure storage and handling of materials. Overall, the agreement reflects a comprehensive, compliance-driven framework designed to ensure high-quality janitorial services aligned with state regulations and operational needs.