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This Government Contract opportunity from Department Of Veterans Affairs was posted on July 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Land Mobile Radio (LMR) System Service Desk Operations

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.
Noridian Healthcare Solutions, LLC

POSTED

about 10 hours ago

DEADLINE

in 9 days

AI Contract Overview

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The contract entails managing the full lifecycle of service requests and incidents for the Motorola Land Mobile Radio system, encompassing all stages from initial call intake and triage through ticket creation, escalation procedures, and final resolution logging. The vendor will be responsible for ensuring timely and accurate handling of all system-related issues to maintain operational readiness and service continuity for the Department of Veterans Affairs. This is a subcontract under the 242-NETWORK Contract Office 02 with a NAICS code of 541512 for other computer-related services, and it is posted with a response deadline of July 30, 2026. Performance is expected to support the VA’s critical communications infrastructure, though specific geographic performance locations are not detailed. All activities must align with established service level expectations and reporting standards, though direct point of contact information is not provided in the posted data.

General Info

Manage Motorola radio system incidents and service requests for VA under 242-NETWORK Contract by July 30, 2026.

Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

NY

Set-Aside

NONE

Documents

This scope was carved out of 36C24226Q0812.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J059--Special Notice of Intent to Sole Source - FY27 SERVICE - Motorola LMR Service and Maintenance (Base Plus 4) | Canandaigua VA Medical Center

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide full lifecycle tracking and management of service requests and incidents for the Motorola LMR system, including call intake, triage, ticketing, escalation, and resolution logging.

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