Laundry Concessions

Windsor Essex Community Housing Corporation is seeking a qualified proponent for a portfolio-wide contract to provide laundry concession services across its properties in Windsor and Essex County. The successful contractor will be responsible for the supply, delivery, installation, ownership, operation, maintenance, repair, and replacement of all washers, dryers, and associated cashless payment systems. The contract is for an initial term of five years, with an option to extend for an additional two years. Key deliverables include a comprehensive transition and implementation plan, the provision of a 24-hour emergency contact line, and ongoing preventive maintenance, including dryer exhaust and duct cleaning. Proponents must demonstrate at least five years of experience in commercial laundry services for multi-residential buildings and ensure all personnel hold necessary certifications, such as Working at Heights and aerial-lift training. The evaluation process consists of four stages: mandatory submission requirements, rated criteria, presentations, and a financial proposal, with the final award based on a 100-point scale. Insurance requirements include Commercial General Liability of at least 5 million dollars per occurrence and Automobile Liability of 2 million dollars per claim. The contractor is responsible for remitting payments to the corporation based on the accepted financial model and must maintain equipment to the standard of a prudent owner in compliance with CSA, ULC, ESA, and TSSA regulations.