Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, July 8 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

Level 1 Technical Support for UX Platform

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract requires the provision of Level 1 technical support for government users of the Dscout platform, focusing on troubleshooting, user onboarding, training, and resolution of usability issues to ensure seamless adoption and operation. Support services are targeted specifically at users within the Federal Student Aid office, part of the Department of Education, and must be delivered to meet the operational needs of federal personnel accessing the UX platform for research and data collection purposes. The contractor is expected to deliver responsive, accurate, and user-friendly assistance to facilitate effective platform utilization across the agency. Performance of the work is located in Vienna with a zip code of 22182, and the contract falls under NAICS code 541512 for computer systems design services. This agreement is structured as a subcontract and was posted on June 24, 2026. There is no set-aside designation specified, and no point of contact information is provided in the public record. Interested parties may access additional details through the referenced SAM.gov listing.

General Info

Provide Level 1 technical support for Dscout platform users at Federal Student Aid office in Vienna, VA.

Agency

Department Of Education → Federal Student AidView Agency

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Vienna, VA, 22182, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJun 24

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Education → Federal Student Aid

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Education → Federal Student Aid

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide Level 1 technical support for government users of the Dscout platform, including troubleshooting, onboarding, training, and usability issue resolution.

Similar Contracts

Mission Enabling Services Contract (MESC) IIThe Mission Enabling Services Contract II (MESC II) is a three-part contracting vehicle designed to support the Johnson Space Center’s Flight Operations Directorate and its affiliated organizations with specialized mission-enabling applications and services. It includes two single-award baselines—NAMIS Services and Spaceflight Enabling Services—that address known, ongoing government requirements independent of any task orders. These baselines ensure continuous support for critical flight-related functions. Alongside the baselines, the contract features a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) component that accommodates new and evolving tasks not already covered by the baselines, allowing for flexible acquisition of innovative or unforeseen mission support capabilities across a broad scope of work. MESC II enables the development, sustainment, and maintenance of highly specialized systems and services essential to NASA’s flight operations, serving not only internal JSC needs but also external partners including other NASA centers, international space agencies, other government entities, and commercial collaborators. The contract is managed under NAICS code 541512 and is forecasted for release on July 1, 2027, with primary performance occurring in Houston, Texas. Point of contact for program inquiries is Erin E. Moeller, and the Small Business Specialist is Tumarrow Romain, ensuring accessibility for small business engagement. The contract does not specify a set-aside type and is issued under the National Aeronautics and Space Administration.

Johnson Space Center

POSTED

DEADLINE

SLATE Implementation & ConfigurationThe contract titled SLATE Implementation & Configuration seeks to execute a comprehensive set of configuration modifications within the Slate platform, focusing on the development and refinement of forms, automation rules, and conditional logic to enhance system functionality and user experience. The work includes updates to the platform’s user interface to ensure intuitive navigation and seamless interaction, with a mandatory requirement to meet all applicable accessibility standards to support users with diverse needs. The project is structured as a subcontract under the University of Arkansas Fayetteville, with the work expected to be performed in alignment with the institution’s operational and compliance goals. The solicitation was posted on August 5, 2026, and the response deadline is the same date, indicating a time-sensitive procurement process. The North American Industry Classification System code 541512 identifies this as a computer systems design service, reflecting the technical nature of the tasks involved. All work must be delivered through the designated bidding portal at hogbid.uark.edu, and no set-aside provisions are specified for this opportunity.

University of Arkansas Fayetteville (UAF)

POSTED

in about 1 month

DEADLINE

in about 1 month

SLATE Admissions Platform Consultancy

University of Arkansas Fayetteville (UAF)

POSTED

in about 1 month

DEADLINE

in about 1 month

Potential Implementation of Faculty Information System

University of Arkansas Fayetteville (UAF)

POSTED

DEADLINE

Virtualization Consulting IDIQThe Port of Seattle is seeking a qualified technical services partner to conduct a thorough evaluation of its existing virtualization platform, focusing on performance, security, and architectural integrity. The engagement aims to assess the platform’s operational reliability, uncover potential risks, and identify opportunities for optimization aligned with the organization’s business goals, compliance requirements, and resilience objectives. The resulting analysis will deliver a prioritized roadmap to guide enhancements and investments, ensuring the infrastructure supports current and future operational demands. This procurement is issued under the Virtualization Consulting IDIQ and is managed by the ICT Enterprise Infrastructure Services team within the Port of Seattle. Primary contact for inquiries is Carol Hassard, with Jim Dawson serving as the Project Manager. The solicitation was posted on July 5, 2026, and is classified under NAICS code 541512 for computer systems design services. While no funding is guaranteed at this stage, the forecast indicates an upcoming opportunity for qualified vendors to compete for future task orders related to virtualization consulting and assessment services.

ICT Enterprise Infrastructure Services

POSTED

about 2 hours ago

DEADLINE