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Level I Sustainment and Maintenance Support Services JHITS Callegra.UC Voice Messaging System

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HC101914T0002Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The contract award is intended for a firm fixed price, sole source agreement with Callware Technologies, Inc. (CTI) to provide Level I sustainment and maintenance support services for the JHITS Callegra.UC Voice Message System. CTI, as the original equipment manufacturer, is uniquely qualified to support this system, which is the only JITC-certified voice messaging system compatible with the JHITS 5ESS switching system, and recognized on the DoD Approved Products List. The support services include continuous 24/7/365 online and telephone technical support, software maintenance including patches, and on-site repair when deemed necessary by CTI’s Enhanced Services technicians. This arrangement ensures the continued operational readiness and sustainment of critical voice communication capabilities used by Combatant Commanders in the Pacific region. The procurement is conducted under Simplified Acquisition Procedures in accordance with FAR Part 13 and justified under FAR 6.302-1 for other than full and open competition, meaning no solicitation or request for proposals was issued. The Department of Defense office at Pearl Harbor is the awarding agency, with Henry B. Natividad serving as the contracting specialist contact. This contract is essential for maintaining system interoperability and adherence to information assurance standards as certified by JITC, securing vital command and control communications infrastructure for the military.

General Info

Fixed-price sole source contract with Callware for 24/7 sustainment of JHITS Callegra.UC voice system.

Agency

Department Of Defense → Ditco-Pac

NAICS

517919 - All Other Telecommunications

Place of Performance

DISA PAC, JHITS PM, 477 Essex Street, Bldg 77, Pearl Harbor, HI, 96860, USA

Set-Aside

NONE

Documents

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Timeline

PostedMar 13

special-notice

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Organization & Contact Information

AgencyDepartment Of Defense → Ditco-Pac

Contacts1 person available

OfficePEARL HARBOR, HI, 96860-5815, USA

Organization / AgencyDepartment Of Defense → Ditco-Pac

Office AddressPEARL HARBOR, HI, 96860-5815, USA

Contacts

Henry B. NatividadContracting Specialist

contact@example.gov

+1 (555) 000-0000

Full Description

Notice of intent to award a firm fixed price sole source contract to Callware Technologies, Inc. (CTI). CTI is tasked to provide Level I sustainment and maintenance support services which includes on-line and telephone technical support 24/7/365, software maintenance patches and on-site repair service, if necessary, as determined by CTI's Enhanced Services technicians. CTI is the original equipment manufacturer of the JHITS Callegra.UC Voice Message System. The Callegra.UC system is the only authorized voice message system listed on the DoD Approved Products List that has been JITC-certified for operational use with the JHITS 5ESS switching system. No other voice messaging/voice mail system is currently certified by JITC to operate with the 5ESS switches. CTI is the only available supplier that can provide maintenance services to JHITS and continue compliance with interoperability and information assurance requirements certified by the JITC for the JHITS switching and voice mail configuration. Level I sustainment and maintenance support services of the JHITS Callegra.UC Voice Message System will ensure JHITS continues sustainment and operational support with delivery of primary command and control communications for Combatant Commanders throughout the Pacific theater. This Notice of Intent is not a request for Expressions of Interest (EOI), proposals or quotations. No solicitation document exists and no telephone inquiries will be accepted. This purchase will be under Simplified Acquisition Procedures, FAR Part 13 and Other Than Full and Open Competition as authorized under FAR 6.302-1.