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Levels of Service (LOS) and Performance Monitoring Consultant

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The Town of East Gwillimbury is seeking a Levels of Service and Performance Monitoring Consultant to establish performance measurement frameworks for prime contractors on municipal projects. The selected consultant will be responsible for reviewing Levels of Service, creating measurable Key Performance Indicators for major asset categories, and designing comprehensive monitoring frameworks. This process includes facilitating internal validation workshops across various town departments to ensure alignment and accuracy. The final deliverables for this subcontract include updated LOS performance tables and a structured KPI tracking framework. Interested parties must submit their responses by September 21, 2026, in accordance with the solicitation posted on August 28, 2026.

General Info

Consultant to establish performance monitoring frameworks and KPIs for East Gwillimbury municipal projects.

Agency

Town of East GwillimburyView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of P-26-07.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Annual Asset Management Progress Update - Two Year Contract - 2027 and 2028 for the Town of East Gwillimbury

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Organization & Contact Information

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AgencyTown of East Gwillimbury
ContactsNo contacts available
OfficeN/A
Organization / Agency
Town of East Gwillimbury
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Office AddressN/A
ContactsNo contact information available

Full Description

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Develops performance measurement frameworks for prime contractors on Town of East Gwillimbury municipal projects. Reviews Levels of Service (LOS), develops measurable Key Performance Indicators (KPIs) for major asset categories, and designs monitoring frameworks. Facilitates internal validation workshops across Town departments. Delivers updated LOS performance tables and a KPI tracking framework.

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