Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, November 11 at 2:00 PM ET

Register Free →

This Solicitation opportunity from Pennsylvania was posted on September 17, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Lexmark MS823DN mono laser printers

Closed
B2522585State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers for Request for Offer (RFO) No. HHS0017021 to obtain Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support Services (DSS). The scope of work includes Tier 1 support for DFPS, Enterprise, or TIERS customers, Tier 2 support for complex problem resolution, and on-site technical deskside support. All services must align with the ITIL Foundation framework for IT Service Management and comply with HIPAA standards for protecting health information. Performance will be measured through key metrics such as First Call Resolution (FCR) and Customer Satisfaction (CSAT) scores. The anticipated contract start date is August 2027, with an initial term of three years and options for two additional one-year extensions, plus a final one-year extension for immediate operational needs if necessary. Historical compensation for similar contracts is approximately 3,899,492.84 USD per fiscal year. To qualify, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. Award selection will be based on best value, with evaluation weights split between experience (35%), cost (35%), and the narrative proposal (30%). Responses must be submitted by November 12, 2026, via the Online Bid Room or via two sealed USB drives delivered to the HHSC Response Coordinator in Austin, Texas. The submission must include a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various required affirmations and certifications. Failure to acknowledge solicitation addendums or meet minimum qualifications will result in disqualification.
Health and Human Services Commission

POSTED

about 24 hours ago

DEADLINE

in 25 days

AI Contract Overview

Show more

The contract involves the procurement of Lexmark MS823DN mono laser printers through a solicitation issued by the Philadelphia Office of Innovation & Technology (OIT) in Pennsylvania. The contract emphasizes that all deliveries must be made inside, explicitly excluding drop shipments to loading docks. Vendors are required to provide pricing for installation and configuration services unless instructed otherwise, and must submit product literature upon request from the City. The solicitation was posted on September 17, 2024, with a response deadline of September 24, 2024. The contract value is estimated to range between $500,000 and $1,500,000, and it falls under the NAICS code 541519, which pertains to other computer related services. The primary point of contact for this solicitation is Adam Packard, reachable via email at [email hidden] or by phone at [phone hidden].

Documents

2
PDF, High priority: read this firstspecifications
High
PDF, Low priorityother
Low

AI Contract Breakdown

Uniform Contract Format

Sign up to view the full breakdown with detailed analysis of each section.

Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Get full access to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyPennsylvania → Philadelphia Office of Innovation & Technology (OIT)
Contacts1 person available
OfficeN/A

Full Description

Show more
All deliveries are inside deliveries. Drop shipment to a loading dock is not acceptable. The vendor must provide the cost for installation and configuration unless otherwise directed. The vendor must submit literature on products offered at the City's request.

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS