License Examination Development and Administration Services

The Florida Department of Financial Services, through its Division of Insurance Agent and Agency Services, is seeking qualified vendors to provide comprehensive license examination development and administration services for insurance agents, adjusters, and other related professionals. The solicitation, identified as 2526-01 RFP AA, was posted on May 8, 2026, with responses due by June 30, 2026, and must be submitted via physical delivery to the Department’s Office of Purchasing and Contractual Services in Tallahassee, accompanied by a flash drive containing a scanned, unredacted copy of the complete response. Proposals must be structured into three volumes: mandatory responsiveness requirements including the Mandatory Criteria Certification Form, a technical response demonstrating the vendor’s approach to exam development and administration, and a detailed price response that is weighted 70% for initial term pricing and 30% for renewal pricing. The evaluation is based on a best-value trade-off methodology totaling 145 points, with 75 points allocated to the proposed approach covering examination development, administration, fee collection, scheduling, and issue resolution; 45 points for the vendor’s experience, organizational structure, and demonstrated capability; and 25 points for price, calculated using a lowest-price formula. All deliverables must align with the Statement of Work, adhere to Florida Administrative Code Rule Chapter 60-GG and relevant statutes, and ensure compliance with strict data security requirements including encryption, access controls, and full transfer of intellectual property and data to the State upon creation or receipt. The vendor must provide daily electronic transfers of candidate score and authorization files, maintain audit-ready systems, and ensure all personnel meet security standards. Special contract conditions mandate prior Department approval for any software used, a 60-day notice for system changes, subcontractor compliance with all contract obligations, and immediate surrender of confidential data upon request. The contract permits performance under purchase orders issued during the term, with deliveries expected within 30 days of order receipt and recurring services allowed up to 12 months beyond contract expiration. The Department retains sole authority to inspect and accept performance, rejecting nonconforming services with potential penalties of $1,000 per business day. Vendors must certify they have no conflicts of interest, no disqualifying criminal history, are registered with the Florida Division of Corporations, and do not use products from foreign countries of concern or engage in coercive labor practices. No federal certifications such as UEI or CAGE codes are required