Licensing and Case Management Solution

The Arizona Department of Administration's State Procurement Office is seeking to establish a single-agency contract exclusively for the Arizona Department of Real Estate to acquire a highly configurable, commercial off-the-shelf licensing and case management solution. This system is intended to facilitate a smooth transition from the current platform to a future state aligned with the organization’s documented business processes. The contract aims to support the department’s operational needs by providing a flexible, ready-made software solution that can be tailored to specific licensing and case management requirements. The solicitation, identified as BPM006708, was posted on February 27, 2025, with responses due by April 25, 2025. The project budget ranges from $500,000 to $2,000,000, reflecting its significant scope. The contract is structured under the NAICS code 624190, which pertains to other individual and family services, indicating a focus on licensing and regulatory functions. The primary point of contact for inquiries is Niki Large, reachable via email or phone. This initiative underscores the state's commitment to modernizing its licensing and case management infrastructure through a tailored, off-the-shelf solution designed specifically for the Arizona Department of Real Estate’s needs.