Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

Managed IT Support Services (Help Desk & Onsite Support)

Active

State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract provides Tier 1–2 help desk and onsite technical support services to educational institutions within the Region 4 ESC network in Texas, covering the resolution of hardware, software, and network issues. Support is delivered both remotely through a help desk and in person at school locations, ensuring timely assistance to maintain operational technology environments across the region. This subcontract is classified under NAICS code 541511 for custom computer programming services and is structured to serve the State of Texas through Region 4 ESC, with performance obligations focused on educational facilities throughout the state. The contract was posted on July 1, 2026, and is managed through OmniPartners, with no set-aside specifications or detailed agency contacts provided.

General Info

Tier 1–2 help desk and onsite tech support for Texas educational institutions via Region 4 ESC.

Agency

State of Texas → Region 4 ESC - TXView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 25-06.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Technology Solutions, Products & Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 1

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyState of Texas → Region 4 ESC - TX

ContactsNo contacts available

OfficeN/A

Organization / Agency

State of Texas → Region 4 ESC - TX

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide Tier 1–2 help desk and onsite technical support for educational institutions across the Region 4 ESC network, including troubleshooting hardware, software, and network issues.

Similar Contracts

Same NAICS industry code

Naval Information Warfare Systems

POSTED

about 8 hours ago

DEADLINE

ADE Licenses ProcurementThe Naval Information Warfare Systems is issuing a forecast for the procurement of ADE Licenses under NAICS code 541511. This acquisition is scheduled for posting on September 6, 2026, with the primary place of performance located in San Diego. Matthew Edson serves as the Contracting Officer for this effort, supported by Virginia Boyanton as the secondary point of contact. Further details regarding this long range acquisition estimate can be found through the official NAVWAR documentation.

Naval Information Warfare Systems

POSTED

about 8 hours ago

DEADLINE

CSRR C&M DO #6The CSRR C&M DO #6 is a forecast procurement action issued by the Naval Information Warfare Systems. This requirement is categorized under NAICS code 541511 and is slated for performance in San Diego. The primary point of contact for this action is Contracting Officer Tyler Joworski, with Kimmerly Kaiser serving as the secondary point of contact. Further details regarding the acquisition estimate can be found through the official Naval Information Warfare Systems portal.

Naval Information Warfare Systems

POSTED

about 8 hours ago

DEADLINE

DIU/CNAFR Software Production OTThe DIU/CNAFR Software Production OT is a forecast opportunity issued by the Naval Information Warfare Systems through Niwc Atlantic. This requirement focuses on software production and is categorized under NAICS code 541511. The anticipated place of performance for this contract is located in San Diego. Administrative oversight for this procurement is managed by Contracting Officer Jessie Rehwoldt and Secondary Point of Contact Blair Walker. The project is intended to support software production efforts as part of the agency's long range acquisition planning.

POSTED

about 8 hours ago

DEADLINE

NP2 and NSIPS Integration and Sustainment Efforts (C)The Naval Information Warfare Systems is forecasting a contract for NP2 and NSIPS Integration and Sustainment Efforts. This project falls under NAICS code 541511 and is intended to be performed in New Orleans. Matthew Edson serves as the primary Contracting Officer, with Virginia Boyanton acting as the secondary point of contact. The effort is focused on the integration and ongoing sustainment of the NP2 and NSIPS systems to support naval operations.

Naval Information Warfare Systems

POSTED

about 8 hours ago

DEADLINE

SIO, IA2, FABIS-BIOCORE, SEWP (C)The Naval Information Warfare Systems, specifically Niwc Atlantic, has issued a forecast for the acquisition of facial recognition software by BIOCORE. This procurement, identified as SIO, IA2, FABIS-BIOCORE, SEWP (C), is categorized under NAICS code 541511 for custom computer programming services. The project is slated for performance in North Charleston. Administrative oversight for this requirement is managed by Contracting Officer Jacqueline Luna and Secondary Point of Contact Elizabeth White. The opportunity was posted on September 6, 2026, and is intended to be facilitated through the SEWP (C) contract vehicle.

POSTED

about 8 hours ago

DEADLINE

LIPTM00107 - Naval Tactical Command Support System - NTCSS Development ALM & UFT Support Renewal - Micro Focus Government Solutions ESI BPA (C)The Naval Information Warfare Systems Command Atlantic is forecasting a program support contract for the Naval Tactical Command Support System development, specifically focusing on ALM and UFT support renewal. This requirement is associated with the Micro Focus Government Solutions ESI BPA and falls under NAICS code 541511 for custom computer programming services. The work is expected to be performed in Norfolk and is managed by contracting officer Lisa R. Matthews. This forecast is intended to provide long range acquisition planning for the continued technical support of the NTCSS development environment.

POSTED

about 8 hours ago

DEADLINE

SPECTRUM - Temporary Contract Support ServicesThe Department of Justice, through the ATF Acquisition and Property Management Division, has issued a forecast for the SPECTRUM Temporary Contract Support Services project. This requirement falls under NAICS code 541511 and is designated as an 8(a) Sole Source set-aside, indicating it is intended for a specific small business certified under the 8(a) program. The opportunity was posted on September 6, 2026, and is managed by David J. Berger as the primary point of contact, with John R. Klar serving as the Small Business Specialist. Further details regarding this procurement can be found through the Department of Justice forecast contracting opportunities portal.

ATF Acquisition And Property Management Division

POSTED

about 8 hours ago

DEADLINE

BPA - OCIO ENTERPRISE APPLICATION DEVELOPMENT SERVICESThe Department of Justice, through its Office of Justice Programs, is forecasting the availability of a Blanket Purchase Agreement (BPA) for Enterprise Application Development Services under the NAICS code 541511. This opportunity is fully open and unrestricted, intended to support application development projects positioned to be performed in Washington, District of Columbia. The contract emphasizes providing comprehensive IT solutions and services aimed at enhancing enterprise applications to meet the department’s operational and justice program requirements. Key contacts for this procurement include Dominique Butler, serving as the primary point of contact, and Tiffany Miller, who is the Small Business Point of Contact. Interested parties can reach out to these individuals to obtain more information or clarification regarding the contract scope or participation requirements. The solicitation does not currently specify a solicitation number, indicating this is an early forecast announcement, and further details may be forthcoming on the Department of Justice’s official contracting forecast webpage.

Office Of Justice Programs

POSTED

about 8 hours ago

DEADLINE

HRPD - Case Management SystemThe Department of Justice, through the ATF Acquisition and Property Management Division, has issued a forecast for a Case Management System under the HRPD program. This opportunity is categorized as Full and Open/Unrestricted and falls under NAICS code 541511 for custom computer programming services. The project is slated for performance in Washington, District of Columbia, with a posted date of September 6, 2026. Primary points of contact for this requirement include Christopher L. Cook and Small Business Specialist John R. Klar.

ATF Acquisition And Property Management Division

POSTED

about 8 hours ago

DEADLINE

Web Accessibility and Quality Assurance (QA) Tool

Office Of Communications And Outreach

POSTED

about 8 hours ago

DEADLINE

Virtual Reality Training System for Gas Turbine Generator - Pearl Harbor, HI Amendment 01

Solicitation # HC101926R0005

The Defense Information Systems Agency - Pacific is soliciting a single firm-fixed price contract to develop a Virtual Reality (VR) training system for a gas turbine generator (Model 450-480VAC Navy Specification) at the Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility in Hawaii. This acquisition is a 100 percent set-aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541511. The contractor is required to leverage commercial-off-the-shelf technology to deliver a VR software training system and five TAA-compliant HTC Vive Focus Vision VR headsets within one year of award. The system must support four to five simultaneous users, include instructional animations with real-time misstep detection for safety and set-up procedures, and integrate with a Learning Management System. The period of performance consists of a one-year base period followed by two one-year options, with additional requirements for annual software and hardware maintenance. The project will be developed at the contractor's facility, though 3D scanning may be required at the government facility. Technical requirements include adherence to Agile and DevSecOps methodologies, Section 508 accessibility standards, and protections for Controlled Unclassified Information. Award will be based on a lowest price technically acceptable process, evaluating the total price across the base and option periods. Key administrative requirements include the use of the Wide Area WorkFlow system for electronic invoicing and compliance with the Cybersecurity Maturity Model Certification. Proposals must be submitted via email by September 10, 2026, and must include a technical/management volume, a pricing volume, and required contract documentation.

POSTED

DEADLINE

More opportunities from State of Texas → Region 4 ESC - TX

Same awarding agency

Language Access Technology Platform SupportThe Language Access Technology Platform Support subcontract is awarded by Region 4 ESC in the State of Texas to provide critical technical infrastructure for an interpretation service platform used by school districts. The scope of work encompasses comprehensive technical support, cloud infrastructure management, cybersecurity oversight, and system integration to ensure the platform remains secure and operational. Classified under NAICS code 541512, the contract focuses on computer systems design services to maintain the stability and integration of language access tools. This agreement ensures that educational institutions have the necessary technological backing to facilitate effective communication through their interpretation services.

Computer Systems Design Services

POSTED

DEADLINE

FAR 52.204-25 Compliance & Telecom Equipment DisclosureThis subcontract with Region 4 ESC in the State of Texas focuses on ensuring compliance with federal prohibitions regarding covered telecommunications equipment. The primary objective is to audit vendor equipment, document specific manufacturers and models, and prepare the necessary disclosures required under FAR 52.204-25. Classified under NAICS code 541611, the engagement involves detailed technical oversight to identify and report prohibited hardware. The contract is managed through the State of Texas and is designed to mitigate legal and regulatory risks associated with the use of restricted telecommunications technology.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Document Translation ServicesThe Document Translation Services subcontract with Region 4 ESC in Texas focuses on the translation of essential educational materials to ensure accessibility and cultural accuracy. The scope of work includes the translation of student records, parent communications, and policy documents into multiple languages while maintaining the original formatting of the source materials. This agreement is categorized under NAICS code 541930 and is managed through the State of Texas. The primary objective is to bridge communication gaps within the educational system by providing precise linguistic support for diverse student and parent populations.

Translation and Interpretation Services

POSTED

DEADLINE

Video Remote Interpretation (VRI) ServicesThis subcontract for Video Remote Interpretation (VRI) Services is established with Region 4 ESC in the State of Texas to provide live video-based interpretation for in-person communication within school settings. The service provider is responsible for delivering high-quality interpretation, including the use of certified sign language interpreters when required, to ensure effective communication across diverse linguistic needs. To maintain operational standards, the contractor must utilize ADA-compliant platforms and ensure low-latency connections to prevent communication delays. This agreement falls under NAICS code 541930 and is designed to support accessibility and inclusivity within the educational environment through professional remote linguistic services.

Translation and Interpretation Services

POSTED

DEADLINE

Over-the-Phone Interpretation (OPI) ServicesThis subcontract for Over-the-Phone Interpretation (OPI) Services is established through Region 4 ESC in the State of Texas under NAICS code 541930. The agreement provides educational institutions with 24/7 access to real-time, on-demand telephonic interpretation across a wide array of languages, ensuring rapid connection times to facilitate effective communication. A critical component of the service is the commitment to FERPA-compliant data handling, ensuring that student privacy and educational records are protected during all interpretations. This contract is designed to support the diverse linguistic needs of the educational sector while maintaining strict adherence to federal privacy regulations.

Translation and Interpretation Services

POSTED

DEADLINE

Supplier of Multilingual Communication TechnologyThis subcontract with Region 4 ESC in the State of Texas focuses on the procurement of multilingual communication technology. The primary objective is to supply and support secure hardware and software designed for remote interpretation delivery, ensuring all equipment and services remain compliant with federal telecommunications restrictions. Operating under NAICS code 334220, the contract establishes a framework for delivering specialized communication tools to facilitate language access. The agreement is managed through the State of Texas and is specifically tailored to meet the technical and security requirements necessary for government-standard remote interpretation services.

Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing

POSTED

DEADLINE

Language Access Compliance & Reporting SupportThe Language Access Compliance and Reporting Support subcontract is established with Region 4 ESC in Texas to ensure adherence to federal language access mandates, specifically Title VI and the Every Student Succeeds Act. The primary objective of this agreement is to provide the necessary expertise and tools to maintain compliance with these federal requirements and to facilitate the creation of audit-ready reporting. Classified under NAICS code 541611 for administrative management and consulting, the contract focuses on regulatory alignment and documentation. It is designed to support the agency in meeting its legal obligations regarding language accessibility while ensuring that all reporting is accurate and prepared for official audits.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Document Translation ServicesThe Document Translation Services subcontract, issued by the Region 4 ESC in the State of Texas, focuses on the translation of critical educational and administrative materials. The scope of work includes converting student records, parent communications, and policy documents into multiple languages to ensure accessibility and compliance within the educational environment. Operating under NAICS code 541930, this agreement is designed to support the linguistic needs of the agency. The contract was posted on July 1, 2026, and is managed through the Omnia Partners framework to provide specialized translation support for the designated region.

Translation and Interpretation Services

POSTED

DEADLINE

On-Site Interpretation ServicesThis subcontract with Region 4 ESC in Texas provides on-site interpretation services to support schools, district offices, and various events within the agency's service area. The primary objective is to deliver professional in-person interpretation on short notice to ensure effective communication across the region. Classified under NAICS code 541930, the agreement is managed by the State of Texas. The contract is designed to provide flexible, on-demand linguistic support to meet the immediate needs of educational facilities and administrative offices throughout the Region 4 ESC jurisdiction.

Translation and Interpretation Services

POSTED

DEADLINE

Remote Interpretation Services (Over-the-Phone/Video)This subcontract with Region 4 ESC in the State of Texas provides remote language interpretation services delivered via phone and video. The primary objective is to support educational and administrative functions by ensuring rapid response times for real-time communication needs. Classified under NAICS code 541930, the agreement is designed to facilitate accessible communication across various organizational levels. Detailed contract documentation and procurement terms are available through the Omnia Partners portal.

Translation and Interpretation Services

POSTED

DEADLINE

Language Access Technology PlatformThe Language Access Technology Platform subcontract, managed by Region 4 ESC in the State of Texas, focuses on the implementation of a cloud-based system designed to streamline language services for educational institutions. The primary objective is to provide schools with a centralized tool to schedule interpreters, manage translation requests, track overall usage, and produce necessary compliance reports. Classified under NAICS code 511210, this agreement ensures that schools can efficiently coordinate linguistic support to meet accessibility requirements. The contract is structured to integrate technology that optimizes the delivery of translation and interpretation services across the region.

Software Publishers

POSTED

DEADLINE

Sign Language InterpretationThis subcontract with Region 4 ESC in the State of Texas provides American Sign Language and other sign language interpretation services. The primary objective is to support deaf and hard-of-hearing students, parents, and staff across various settings, including classrooms, official meetings, and school events. The agreement is categorized under NAICS code 611699 and was posted on July 1, 2026. It ensures accessibility and communication support within the educational environment to facilitate inclusive participation for all stakeholders involved.

All Other Miscellaneous Schools and Instruction

POSTED

DEADLINE