Martin Army Community Hospital ESS Maintenance CCTV

This contract solicitation under W911SF26QA012 is for non-personal services to provide comprehensive security system maintenance for Martin Army Community Hospital and its associated outlying clinics and buildings, specifically focusing on the Lenel OnGuardTM system. The scope encompasses all necessary personnel, equipment, and materials to maintain, troubleshoot, repair, and integrate hardware and software components including Lenel access control locks, indoor/outdoor security cameras, server infrastructure running Lenel software, monitors, cabling, and magnetic door locks. The Contractor must supply one certified Lenel technician for 16 hours per week, totaling 832 annual hours, plus 83 hours of emergency on-site support each year. All work must align with the Performance Work Statement and adhere to applicable regulations including AR 25-2, AR 190-13, and DODD 8570. The contract requires a SECRET facility clearance and SECRET-level security clearances for all personnel, with mandatory compliance with the National Industrial Security Program Operating Manual and safeguarding of Controlled Unclassified Information. Personnel must be U.S. citizens proficient in English, and all work must be coordinated with the Physical Security Officer or Chief of the Guards, with detailed documentation of activities maintained. The solicitation is a Total Small Business Set-Aside under FAR 19.5, targeting NAICS code 561621, and employs a lowest price technically acceptable evaluation method where technical acceptability is a mandatory pass/fail gate. The contract features a base period of one year, with four one-year option periods, creating a potential five-year performance timeline, primarily spanning from August 2026 through April 2031. Performance is governed by a detailed Quality Assurance Surveillance Plan and a Company Quality Control Plan that includes continuous improvement, discrepancy management, root cause analysis, and customer feedback procedures. All invoices must be submitted electronically via iRAPT and WAWF with full “who, what, where, when” cost detail, and other direct costs require prior COR approval. The Contractor must also comply with numerous FAR and DFARS clauses addressing gratuities, whistleblower rights, cybersecurity (DFARS 252.204-7012), sustainable procurement, security prohibitions, subcontracting, and prohibited arbitration agreements. Proposals must be submitted via email by the specified deadline and require SAM registration, separation of technical, representation, and past performance documents, and strict adherence to security and administrative protocols