The Maryland Department of Labor (Labor) is issuing this Request for Proposals (RFP) in order to procure human-centered service design and Agile web development services for the three major workstreams required to launch Maryland’s paid Family and Medical Leave program.
IMPORTANT – The Offeror must indicate for which work stream(s) it intends to be considered.The Maryland Department of Labor (MDOL) connects Marylanders to good jobs, protects workers and consumers, and supports Maryland businesses, fostering economic growth and competitiveness. MDOL strives to create an equitable and inclusive Maryland where all residents have the opportunities and resources to attain financial stability, reach their career potential, and contribute to their communities; where businesses have access to capital and the skilled workforce they need to succeed; where workplaces are safe and well-regulated; and where the economy is resilient and growing. MDOL has been tasked with implementing a new paid family and medical leave program for the State of Maryland, referred to as the state’s Family and Medical Leave Insurance (FAMLI) program. The digitally native program will ensure that all private-sector, state, and local workers in the state receive wage replacement during periods of missed work due to qualifying events. Qualifying events include the worker’s own serious health condition, the serious health condition of a family member, the birth of a child, and military exigency events.Ten states — California, Colorado, Connecticut, the District of Columbia, Massachusetts, New Jersey, New York, Oregon, Rhode Island, Washington — have similar active paid leave programs. Two additional programs — those in Delaware and Minnesota — are in the process of implementation. The Maryland General Assembly passed the Time to Care Act in 2022 (SB 275), which established the general parameters for the FAMLI program. In 2023, the General Assembly passed Senate Bill 828, which made modifications to the original authorizing legislation.In the coming months, MDOL will publish initial regulations establishing the regulatory framework for the program.