Online Business and Legal Investigative Platform

Solicitation BPM058165 is a Small Business Reserve procurement issued by the Maryland Department of Labor for the Division of Unemployment Insurance. The contract seeks a provider for an online business and legal investigative platform to provide secure, unlimited continuous access to research services for sixty government professional users over a five-year term. The scope of work requires comprehensive coverage in practice areas such as Unemployment Insurance Law, Labor and Employment Law, Bankruptcy, and Tax Law, supported by help desk services during normal state business hours. The award will be based on the lowest responsive and responsible bid price. Technical requirements are stringent, requiring full conformance with WCAG 2.1 Level A and AA accessibility standards, verified through audits using screen readers and physical mobile devices. To ensure performance, ten percent of all invoiced amounts will be held as retention until the solution is approved for production by DoIT. Payments are processed via electronic funds transfer within thirty days of submission. Bidders must submit their proposals through the eMaryland Marketplace Advantage portal by November 6, 2026. Required documentation includes a conflict of interest affidavit, a legal action summary, and a list of prior state contracts. The contract includes strict prohibitions on contingent fees and restrictive markings on deliverables, and it mandates compliance with the Protection of Information by Government Agencies provisions for data confidentiality. Optional services such as AI-assisted search, automated search triggers, and link-chart visualization may also be proposed.