Medi-Cal Navigation Services

The County of Sacramento's Department of Human Assistance (DHA) is soliciting proposals under RFP 2027-005 for Medi-Cal Navigation Services. This initiative is designed to support residents in applying for and maintaining Medi-Cal coverage in response to federal requirements under H.R. 1, which mandates semi-annual renewals for adults aged 19-64 starting January 1, 2027. The selected contractor will provide proactive community outreach, plain-language education, and direct assistance with applications via BenefitsCal, phone, and in-person processes. Key responsibilities include helping applicants gather required verifications, navigating Truv and BenefitsCal, and assisting recipients in documenting the 80 monthly hours of qualifying activities required for H.R. 1 compliance. The contract requires the provider to maintain a fixed location accessible for at least 20 hours per week and provide culturally responsive services in priority languages, including English, Spanish, and Russian. Award decisions are based on a weighted evaluation of the proposed service approach, unique resources, identified limitations, and organizational qualifications. Administratively, the contract follows a reimbursement-based model with monthly invoicing due by the 15th of each month. Strict compliance is required regarding data security for personally identifiable information, California State Department of Justice security clearances, and adherence to 2 CFR part 200 for non-profit organizations. Proposals must be submitted electronically via OpenGov by November 3, 2026.