This Government Contract opportunity from Department Of State was posted on September 3, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Media monitoring services for American Embassy Damascus Syria 19RC1125Q0004

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19RC1125Q0004 Federal

Submission Closed09/09/2025, 01:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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Mystery Shopping and Customer Experience EvaluatorsThis subcontract opportunity with the Atlanta Regional Commission involves providing mystery shopping and customer experience evaluations for prime contractors working on Area Agency on Aging projects. The selected provider will conduct telephone evaluations and test email response times and quality to measure the accessibility and timeliness of services provided to older adults and individuals with disabilities. Key requirements for this engagement include strict adherence to HIPAA compliance and a thorough understanding of ADA accessibility standards. The contractor is responsible for delivering detailed shop reports, interaction logs, and comprehensive data regarding response and resolution times. Responses for this opportunity are due by December 29, 2026.

Atlanta Regional Commission

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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection

Solicitation # RFP823

The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.

Atlanta Regional Commission

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Community Priorities Forum Facilitation Consultant

Solicitation # RFP-2026-0101

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Solicitation # SRC0000041714

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Solicitation # RFP-26-0839AD-I

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Market Research and TestingThis subcontract for Market Research and Testing supports Massachusetts EOPSS traffic safety projects by providing critical data to inform creative strategies for prime contractors. The scope of work involves applying public-sector behavior-change research methodologies to conduct pre-testing of creative concepts and post-campaign evaluations. Specifically, the contractor will utilize focus groups and survey tools to analyze target behaviors and safety belt usage, delivering comprehensive research reports, testing data, and effectiveness analyses. The opportunity is categorized under NAICS code 541910 and is managed by the Massachusetts Office of Grants and Research. Performance of the research is centered in Braintree, Massachusetts. Interested parties should note the posting date of October 16, 2026, with a response deadline set for November 13, 2026.

EPS1100 - Office of Grants & Research

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4 days ago

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in 24 days

AI Contract Overview

The contract concerns media monitoring services for the American Embassy in Damascus, Syria, under solicitation number 19RC1125Q0004, issued by the U.S. Department of State’s Regional Support Center based in Amman. Posted on September 3, 2025, this special notice solicitation remains active and seeks qualified vendors under NAICS code 541910, which covers media and public opinion research services. The contract does not utilize any set-aside provisions, indicating that it is open to all interested and eligible vendors without restrictions concerning small business or socio-economic status. Interested parties are directed to submit questions and respond to the solicitation by September 9, 2025, at 16:00 local time. Essential documents, including an updated solicitation and a Questions and Answer Sheet, are provided as downloadable resources. The principal contacts for this procurement are Yang Zhang Monteiro and Ashraf Alsraikhi, with contact information provided for further inquiries. The place of performance is Damascus, Syria, while the administrative office is located in Washington, DC. The procurement is for professional media monitoring services to support the mission of the American Embassy in Damascus.