Medical Support Assistant (MSA) Staffing Services

This contract involves providing qualified Medical Support Assistants to the NIH Clinical Center in Bethesda, responsible for a range of administrative and patient support duties such as patient registration, appointment scheduling, voucher processing, and reception services. The staffing requirement mandates availability around the clock, every day of the year, ensuring continuous support for clinical operations. All personnel must adhere strictly to HIPAA regulations and comply with NIH security protocols to maintain patient confidentiality and data security. The contract is categorized as a subcontract with a type of set-aside designated as 8(a) competed, targeting small businesses under the 8(a) Business Development program. The relevant NAICS code for this service is 621399, which pertains to offices of all other miscellaneous health practitioners. Issued by the National Institutes of Health under the Department of Health and Human Services, the contract outlines a formal solicitation period concluding on May 15, 2026. The place of performance is identified as Bethesda, Maryland, with further details accessible through the provided SAM.gov workspace link.