Notice of Intent to Sole Source Medtronic O-Arm O2 Imaging System Preventative Maintenance and Service Agreement for Naval Medical Center Portsmouth

The Government intends to award a sole-source, firm-fixed-price contract to Medtronic, Inc. for comprehensive maintenance and service support of the O-Arm O2 imaging system at Naval Medical Center Portsmouth, with a total estimated value of $220,575. The contract will cover a three-year period from June 1, 2026, to May 31, 2029, consisting of a base year and two option years, and is being pursued under Simplified Acquisition Procedures due to the exclusion of competitive bidding. Medtronic is the exclusive provider of proprietary software maintenance and service for this equipment, as it does not authorize third-party service or repair under any circumstances, justifying the sole-source determination. All work must adhere strictly to original equipment manufacturer specifications, FDA safety protocols, Joint Commission standards, UL certifications, and AMA guidelines, with replacement parts required to be OEM-certified or rebuilt to meet or exceed OEM warranty standards. Preventive maintenance must be completed annually by March 31, with 100% compliance mandatory, while corrective responses must achieve a 95% success rate for telephonic contact within four business hours and on-site service within 48 hours. The contractor must maintain a 24/7 toll-free response center, install critical software updates within 30 days of release, and submit detailed Field Service Reports within two business days after each service event. All technicians must hold current OEM certification, and contractor personnel require DBIDS credentials and SECNAV 5512/1 forms for facility access. Equipment tags must be affixed after maintenance, and all replaced parts become Government property, with transportation and storage costs borne by the contractor. The performance location is in Portsmouth, Virginia, while the contracting office is based in Frederick, Maryland. Responses to this notice must convincingly demonstrate that competition would not be cost-prohibitive, time-intensive, or detrimental to the mission objective, and all submissions must be sent via email to Contract Specialist Lisa Wilk by May 3, 2026, with the specified subject line. No formal FAR clauses, evaluation factor weights, invoice processing systems, or accounting codes are detailed, and no competitive solicitation is currently active.