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This Solicitation opportunity from Virginia was posted on October 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

MetroAccess Customer Satisfaction Measurement

Closed
WMATA-0000007989State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910
New
SLED
RFP 218672705 Comprehensive Institutional Brand Health, Perception, and Brand Equity Study
Solicitation # 218672705
Virginia Polytechnic Institute and State University is seeking a qualified research firm under solicitation 218672705 to conduct a comprehensive, 360-degree institutional brand health, perception, and brand equity study. The project aims to generate actionable insights into the awareness, perception, affinity, and attributes of the Virginia Tech brand among internal and external audiences, building upon previous baseline research and student surveys. The scope of work includes a discovery and assessment phase involving stakeholder interviews and focus groups, the development of scientifically valid research instruments and sampling methodologies, and a comparative benchmarking analysis against five peer institutions. Proposals must be submitted electronically in WORD or searchable PDF format by November 6, 2026, at 3:00 PM, with a total file size limit of 50MB for attachments. Award selection will be based on the best overall proposal, where price is a consideration but not the sole determining factor; Virginia Tech reserves the right to award multiple contracts or require oral presentations. The selected vendor must provide detailed biographies for key personnel, maintain insurance authorized in Virginia, and comply with accessibility standards including Sections 504 and 508 of the Rehabilitation Act. Additionally, the university strongly encourages the participation of Small, Women-owned, and Minority-owned (SWaM) businesses, requiring non-certified firms to outline their plans for utilizing SWaM subcontractors.
Virginia Polytechnic Institute and State University

POSTED

6 days ago

DEADLINE

in 25 days

AI Contract Overview

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The Washington Metropolitan Area Transit Authority is seeking a contractor for the MetroAccess Customer Satisfaction Measurement project under solicitation number WMATA-0000007989. This solicitation is currently in a pending award status and is managed through the agency's procurement portal. The contract focuses on measuring customer satisfaction for MetroAccess services. While the organization type is listed as other and the agency is associated with Virginia, the specific performance location and set-aside details were not provided in the solicitation data.

General Info

WMATA seeks a contractor to measure customer satisfaction for MetroAccess services.

Documents

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Timeline

PhaseClosed
Response Deadline

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Posted

Solicitation

Submission Closed

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Organization & Contact Information

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AgencyVirginia → Washington Metropolitan Area Transit Authority
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Status: Pending Award
MetroAccess Customer Satisfaction Measurement

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