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MGD Project Management and Strategy Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract requires comprehensive project management and strategy support services for U.S. Customs and Border Protection’s Office of Information and Technology, specifically under the Management and Governance Directorate, to strengthen operational efficiency, strategic alignment, and governance transparency. The contractor will manage all aspects of project execution including scheduling, cost control, quality assurance, and resource allocation, ensuring deliverables meet timelines, budgets, and performance standards. Monthly status reports and quarterly reviews must be submitted using designated government templates, while the contractor also provides tools, processes, and guidance to enable effective project management across the organization. The scope includes full lifecycle oversight of project activities from planning and direction to monitoring and reporting, with a focus on maintaining rigorous compliance and accountability. In parallel, the contractor will support the development and implementation of CBP’s IT Strategic Plan by cultivating trusted partnerships with DHS, other federal agencies, and industry stakeholders, and by enhancing the CIO’s Trusted Partner Program and associated dashboards. Core responsibilities include collecting, managing, and visualizing strategic data through Power BI platforms with a requirement of 99% uptime, maintaining the Strategic Traceability Hub, and supporting the creation and dissemination of IT policy documents. Technical expertise in data analysis, visualization, and federal IT strategy is essential, and all personnel must undergo background investigations and adhere strictly to DHS and CBP security protocols for handling Controlled Unclassified Information and Personally Identifiable Information. This requirement isprocured as a 100 percent Small Business set-aside under a Blanket Purchase Agreement against the Enterprise Small Business Multiple-Award BPA, with performance based in Ashburn, Virginia.

General Info

Project management and IT strategy support for CBP’s Office of Information and Technology with strict compliance, data visualization, and small business set-aside.

Agency

Department of Homeland Security → Customs And Border ProtectionView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Ashburn, VA, US

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

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forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → Customs And Border Protection
Contacts2 people available
OfficeN/A
Organization / Agency
Department of Homeland Security → Customs And Border Protection
View Agency Profile
Office AddressN/A
Contacts
Candice " Hoku" Bollinger
David HarrodSmall Business Specialist/APFS Coordinator

Full Description

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This requirement seeks comprehensive Project Management and Strategy Support services for the U.S. Customs and Border Protection's (CBP) Office of Information and Technology (OIT), Management and Governance Directorate (MGD). The primary goal is to enhance OIT's operational effectiveness, improve the transparency of strategic planning and governance, and ensure the successful execution and alignment of strategic initiatives.
The contractor will provide essential support for both project management and strategic planning functions. This includes comprehensive oversight and control of all project activities, managing technical resources, quality assurance, scheduling, cost, and financial controls to ensure deliverables are completed on time, within budget, and to required quality standards. The contractor will be responsible for planning, directing, controlling, measuring, monitoring, and reporting on all project activities, submitting monthly status reports and quarterly performance reviews according to Government-specified templates. Additionally, the contractor will furnish program management tools, guidance, plans, processes, procedures, and resources to personnel.
Concurrently, the contractor will provide critical strategy management support to mature stakeholder relationships, align strategic initiatives, and facilitate the development and implementation of OIT's IT Strategic Plan. This involves supporting the CBP Chief Information Officer's (CIO) Trusted Partner Program and relationship management dashboards, with efforts to formalize these relationships across DHS, other government agencies, and industry. Key activities include collecting, managing, and curating strategic-level data for analysis and reporting, supporting the development of IT policy documents and dissemination platforms, and enhancing/maintaining the Strategic Traceability Hub and Power BI-based data visualizations, ensuring 99% uptime and timely dashboard enhancements. Technical development support for Strategy Dashboards, tracking strategic initiatives and performance reviews, is also a core requirement.
Key personnel with extensive experience in federal program management, IT strategy, data analysis, and visualization tools like Power BI are required. All personnel must undergo a background investigation and comply with DHS/CBP security and privacy policies, including handling Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII).
Acquisition Strategy: Blanket Purchase Agreement (BPA) call against the Enterprise Small Business (ESB) Multiple-Award BPA (NAICS: 541511) as a 100% Small Business (SB) set-aside.

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