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This Government Contract opportunity from Department Of Defense was posted on February 8, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

MICROSOFT SOFTWARE ASSURANCE AND TRUE UPS SERVICE SUPPORT

Awarded
HQ0798822540Federal

Contract Overview

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The Defense Security Cooperation Agency is soliciting a total small business set-aside contract under NAICS 541511 for the renewal and purchase of Microsoft Software Assurance and True Ups to support the Defense Security Assistance Development Center. This requirement ensures the continued availability of critical Microsoft software suites, including Office, Windows Server, SQL Server, and System Center, which are essential for daily business operations such as document creation, database management, and communication. The scope of work encompasses yearly software assurance, maintenance, and the procurement of additional True Up licenses to maintain compliance and operational efficiency. The contract is structured as a Firm Fixed Price agreement with a base period from September 30, 2018, to September 29, 2019, and two optional one-year extensions. Award selection is based on the lowest price technically acceptable criteria. Required services include technical support accessible via a toll-free number and online portal from 5:00 AM to 6:00 PM Eastern Time, Monday through Friday. Key deliverables for the contractor include a maintenance and support plan, a quality control plan, and the provision of monthly software updates, all subject to specific performance objectives regarding response times and delivery.

General Info

Contract Value

$383,071.15

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Organization: Defense Security Assistance Development Center Address: 5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17055 Ph, MECHANICSBURG, PA, 17055, USA

Set-Aside

NONE

Award Issued Date

Documents

6

DSCA Solicitation HQ0798822540 - Microsoft Software Assurance

PDF, High priority: read this firstrfq
High

Microsoft True Ups Product List (Oct 2017)

XLSX, High priority: read this firstspecifications
High

PWS for Microsoft Software Assurance and True Ups Service & Support

PDF, High priority: read this firstsow
High

PWS - Microsoft Software Assurance and True Ups Service & Support

PDF, High priority: read this firstsow
High

Solicitation # HQ0798819574 - Microsoft Software Assurance and True Ups

PDF, High priority: read this firstrfq
High

TrueUp ITEM Price List

PDF, High priority: read this firstspecifications
High

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Timeline

3 updates
PhaseAwarded
Posted

Combined Synopsis

Notice updated

The notice description changed.

Deadline changed

Response deadline changed from Sep 30, 2018 to Sep 29, 2018.

Deadline changed

Response deadline changed from Sep 29, 2018 to Sep 30, 2018.

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Security Cooperation Agency
Contacts1 person available
OfficeARLINGTON, VA, 222025408, USA
Office AddressARLINGTON, VA, 222025408, USA
Contacts
Siddartha S. RouthContract Specialist

Full Description

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1. Introduction: This requirement is for the renewal and purchase of Microsoft Software Assurance service and support and True Ups. This revised PWS provides specific identified Microsoft Enterprise agreement for software assurance along with the possible True-Ups necessary for DSADC. 2. Background: To provide support, maintenance and software assurance for licensing, DSADC needs to renew and purchase Microsoft technical support and software. The Microsoft suite of software is critical, from creating documents, spreadsheets and databases to sending e-mail and file sharing, Microsoft products play very important role in DSADC's everyday business. 3. Product Description/Specifications: Scope of work includes: Support for the Microsoft software listed below. This acquisition includes yearly software assurance support and maintenance of various Microsoft software identified below as the Enterprise Agreement. Additional True-Ups (to include software assurance to the end of the contract) are identified in the table below the enterprise agreement list. Support includes the ability to contact the company via telephone and online from 5:00 AM through 6:00 PM Eastern Time, Monday through Friday, excluding federal holidays for troubleshooting and repair of software problems. The contractor shall provide a toll free 800 telephone number and access to online support for the support/service. Below is the required support/maintenance for the year.

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