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Ticketing Systems and Box Office Services

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Ticketing Systems and Box Office Services supports prime contractors on arts centre projects for the Ashford Borough Council. The selected provider will implement an e-ticketing SaaS platform, manage online sales, and supply necessary ticket printing hardware along with dedicated box office staffing. Key deliverables include a fully functional ticketing system and the regular provision of detailed sales reports. To ensure secure payment processing, the provider must maintain strict PCI DSS compliance. Interested parties should note that the response deadline for this opportunity is January 8, 2027, at 10:00 AM.

General Info

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of ASH/25/358.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Ashford Arts Centre Operator

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Timeline

Posted

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Response Deadline

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Organization & Contact Information

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AgencyAshford Borough Council
ContactsNo contacts available
OfficeN/A
Organization / AgencyAshford Borough Council
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and manages ticketing platforms for prime contractors on Ashford Borough Council arts centre projects. Implements e-ticketing SaaS, manages online sales, and provides box office staffing and ticket printing hardware. Requires PCI DSS compliance for payment processing. Delivers a functional ticketing system and sales reports.

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International
Ashford Arts Centre Operator
Solicitation # ASH/25/358
Ashford Borough Council is seeking a skilled long-term partner to manage and operate the Ashford Arts Centre (AAC) through a concession arrangement. The AAC is a new hybrid commercial and community venue being developed from the former Ashford Odeon cinema building in Ashford town centre. The operator will be responsible for delivering a diverse programme including theatre, live performances, comedy, family shows, and community use, as well as managing a hospitality and events offering. The project is currently at RIBA Stage 3, meaning the final scope is subject to confirmation as the design evolves. The contract is estimated to run for 15 years from April 1, 2027, to March 31, 2042. While the estimated cumulative operator income over a 25-year term is listed at 12,600,000 GBP excluding VAT, this figure is provided for scale and is not a guarantee of income; bidders must develop their own financial assumptions. The procurement is particularly suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). The award will be based on the Most Advantageous Tender, evaluated on quality (60%), commercial offer (25%), business case (10%), and legal factors (5%). The procurement process follows a competitive flexible procedure involving a Pre-Selection Questionnaire and an Initial Tender, with potential subsequent negotiation and final tender stages. All responses must be submitted via the Kent Business Portal by the deadline of January 8, 2027, at 10:00 am.

POSTED

about 5 hours ago

DEADLINE

in 2 months
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