Microsoft Unified Support Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Naval Supply Systems Command Fleet Logistics Center Norfolk is planning to award a sole source contract to Microsoft Corporation for Unified Support Services at the Naval Oceanographic Office. This contract will require Microsoft to provide comprehensive enterprise-level support, including tiered critical escalation assistance and specialized Power BI modeling and data architecture support delivered by fully qualified Microsoft Subject Matter Experts. The contract will be firm-fixed-price and cover a 12-month performance period from September 29, 2026, to September 28, 2027. Solicitation for the contract was issued on May 12, 2026, with a response deadline of May 26, 2026. The acquisition falls under NAICS code 541511, reflecting custom computer programming services. There is no set-aside for small businesses or other specific groups. The contracting office is based in Norfolk, Virginia, and points of contact include Rachel Appleby and Stephanie Lent. The contract aims to deliver critical technology support to NAVOCEANO to ensure operational readiness and ongoing IT system optimization.
General Info
Agency
NAICS
Place of Performance
VA, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
NOTE: The solicitation is being amended to change from a sole source solicitation to a limited source solicitation to authroized resellers of Microsoft Corporation. Please find the updated solicitation attached.
The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate intends to solicit on behalf of the Naval Oceanographic Office (NAVOCEANO) on a limited source basis to auhorized resellers of Microsoft Corporation (CAGE: 60128) in accordance with FAR 12.102(a). The instant requirement is for Microsoft Unified Support Services at the Naval Oceanographic Office (NAVOCEANO). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts”. The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month performance period:
- 29 September 2026 through 28 September 2027
NOTE: The solicitation has been amended to extend the closing date to 29 May 2026 at 11:00am EDT. All other terms and conditions remain unchanged.