Mobile Technology and Data Management Support

Gwinnett County Government seeks a subcontractor to provide and maintain Android smartphones for field staff, ensuring reliable operation of the SPMR and Field Force mobile applications. The contractor is responsible for maintaining full functionality of these apps, including seamless data synchronization with county systems to support accurate and timely information exchange. Technical support must be readily available to field personnel to resolve issues promptly and minimize disruption to operations. The contract requires ongoing management of device deployment, software updates, and system integration to ensure continuous connectivity and data integrity across all field operations. Performance is expected to meet high standards of reliability and responsiveness to uphold the efficiency of county services.