Mobile Wireless Devices and Data Services

The City of St. John's is soliciting proposals for the supply, delivery, implementation, support, and maintenance of mobile wireless devices and data services. The contract aims to support municipal operations, including field staff, administrative users, IoT devices, and temporary workers, with a total device count of 638. The scope includes providing service plans with pooled data, hardware lifecycle management, and technical administration such as eSIM and SIM management. The successful proponent must optimize the City's existing use of Microsoft Intune and Cisco Security and provide advanced security capabilities, including Mobile Threat Defense and Zero Trust networking. The agreement is structured for an initial three-year term with an option for the City to extend for an additional three years, with goods and services ordered on an as-required basis. Evaluation is based on a multi-stage process considering mandatory technical requirements, a rated product offering, a demonstration, and pricing. The selected proponent will enter direct negotiations to finalize the agreement. Key requirements include maintaining Commercial General Liability and Professional Liability insurance of 2 million dollars each and adhering to a 60-day payment term. The final submission deadline for this solicitation is September 21, 2026, at 3:00 PM.