Modernization and Digitization of Pet Export Certification Process

The Canadian Food Inspection Agency is seeking industry input to modernize and digitize its pet export certification process, which is currently entirely paper-based. This Request for Information, identified by solicitation number 2027-00091 and posted under the NAICS code 541512, is not a solicitation for proposals or a binding contract but serves as a market research tool to evaluate industry capabilities, technologies, and readiness to support a digital transformation. The agency aims to replace manual workflows with a digital solution that reduces processing times and administrative burdens for pet owners, veterinarians, and CFIA staff while improving user experience, digital accessibility, and regulatory compliance. Key technical considerations include integration with Veterinary Practice Management Systems and Laboratory Information Management Systems, support for multilingual functionality in English and French, offline capabilities, bulk processing, and mandatory Canadian data residency. Industry participants are asked to provide comments, alternative recommendations, implementation timelines, and rough cost estimates, along with any assumptions or proprietary information included in their submissions. All responses must include a point of contact with name, email, and phone number. No contracts, agreements, or payments will result from this RFI, and participants will not be reimbursed for any costs incurred. The response deadline is listed as July 6, 2026, but input will be accepted until a follow-up is published. The primary point of contact for inquiries is Ashley Corcoran at Ashley.Corcoran@inspection.gc.ca.