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Monthly Transactional Survey Provider

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract agreement establishes a partnership with a Monthly Transactional Survey Provider to support Peabody Trust service monitoring projects. The selected provider will implement a continuous program of short-form, event-driven surveys focusing on housing management, customer service, and repairs. To ensure efficiency, the provider will utilize API integrations with CRM or Work Order systems to deploy these surveys monthly via email and SMS, while maintaining strict adherence to GDPR standards. The scope of work requires the delivery of comprehensive monthly transactional survey reports and the maintenance of performance dashboards to track service quality. This opportunity is categorized under NAICS code 541910, with a response deadline set for November 9, 2026.

General Info

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of PA0057.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Customer Survey Research Partner

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyPeabody Trust
ContactsNo contacts available
OfficeN/A
Organization / AgencyPeabody Trust
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs a continuous program of short-form, event-driven surveys for prime contractors on Peabody Trust service monitoring projects. Deploys monthly surveys across repairs, customer service, and housing management using API integrations with CRM or Work Order systems via SMS and email. Adheres to GDPR standards. Delivers monthly transactional survey reports and performance dashboards.

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NAICS: 541910
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101 - Division of Tourism

POSTED

5 days ago

DEADLINE

in about 2 months
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