Municipal Records Digitization and Document Management Services

The Town of Cave Creek is issuing a Request for Information (RFI) under solicitation number 2027-10 to identify professional services for the digitization, organization, and preservation of municipal records. The project involves the conversion of approximately 462 boxes containing an estimated 1.1 million images, including financial documents, engineering plans, building permits, and historical records. The Town seeks industry recommendations on full-color scanning, quality assurance, and document-level indexing to enable retrieval by parcel number, permit number, property address, customer name, or keywords. A key requirement is the integration of these digital records with existing systems, specifically Laserfiche and SmartGov, while ensuring compliance with records-retention standards and the safe handling of fragile or oversized materials. This RFI is intended for market research and planning purposes only and does not constitute a formal solicitation for bids or a binding contract. The Town is evaluating the feasibility of a six-month completion timeline and is seeking non-binding budgetary pricing and information on available cooperative purchasing contracts for Arizona municipalities. Responses must be submitted electronically through the OpenGov Procurement Portal by November 19, 2026. The primary point of contact for this effort is Monique Harris, Procurement Administrator.