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National Coast Guard Museum Staffing and Operations Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The United States Coast Guard is seeking experienced vendors to provide comprehensive staffing and operational support for the National Coast Guard Museum in New London, Connecticut. This forecast aims to identify partners capable of managing a world-class visitor experience through professional curatorial services, collections management, and the preservation of artifacts. The selected provider will be responsible for daily visitor operations, including ticketing and docent coordination, as well as the development of educational programming and curricula for diverse audiences. Beyond guest services, the contract requires technical expertise in general operations and exhibit maintenance. This includes the management of audiovisual and media systems, such as interactive touchscreens and specialty lighting, along with the oversight of IT hardware and software driving the museum exhibits. Preference is given to companies with a proven track record of managing cultural institutions, particularly those with experience operating museums within the New England region.

General Info

US Coast Guard seeks vendors for staffing, operations, and curatorial support for its museum.

Agency

Department of Homeland Security → United States Coast GuardView Agency

NAICS

561210 - Facilities Support ServicesView NAICS

Place of Performance

New London, CT, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Coast Guard
Contacts3 people available
OfficeN/A
Organization / Agency
Department of Homeland Security → United States Coast Guard
View Agency Profile
Office AddressN/A
Contacts
Mark SolomonSmall Business Specialist/APFS Coordinator

Full Description

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The United States Coast Guard (USCG) is preparing for the opening and operation of the National Coast Guard Museum (NCGM) in New London, Connecticut. The NCGM will serve as the national showcase for the history and missions of the U.S. Coast Guard, honoring the legacy of its service members and inspiring future generations. To ensure a world-class visitor experience and professional management of its collections, the USCG is seeking potential sources to provide comprehensive museum staffing and operational support.
The USCG is seeking vendors with proven expertise in museum operations. Specifically, we are interested in companies that have experience providing contracted staffing and management for cultural institutions, particularly other museums in the New England region.
Core areas of expertise required include, but are not limited to: • Curatorial and Collections Management: • Professional curation services, including exhibit research, design, and installation. • Collections management, artifact handling, preservation, and cataloging in accordance with museum best practices. • Visitor and Guest Services: • Management of daily visitor operations, including ticketing, information services, and volunteer/docent coordination. • Ensuring a positive, safe, and engaging environment for all guests. • Education and Public Programming: • Development and execution of educational programs and curriculum for various audiences, including K-12 school groups, families, and adults. • Creation of engaging visitor experiences, guided tours, and interactive exhibits. • Management of school and group visit scheduling and logistics. • General Operations Support: • Event management for special functions, lectures, and community days. • Exhibit Maintenance and Technical Support • Audiovisual (AV) and Media Systems Maintenance: Expertise in diagnosing and resolving issues with multimedia displays, interactive touchscreens, projectors, audio systems, and specialty lighting. • IT Systems Management: Management of the dedicated IT hardware and software that drives museum exhibits, including media servers, single-board computers, and associated operating systems. This includes routine software updates and patch management

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