National Flood Insurance Program (NFIP) Agents and Adjusters Certification Services

The contract supports certification services for stakeholders in the National Flood Insurance Program, including agents, adjusters, and NFIP insurance participants, with a focus on managing and enhancing the program’s training portfolio. It encompasses holistic portfolio management and reporting for the NFIP Training Program, ensuring effective oversight of all training assets. The contractor is responsible for developing new training materials and updating existing ones, delivering both synchronous and asynchronous learning experiences tailored to the needs of NFIP participants. Training delivery includes hosting, publishing, and presenting NFIP-specific content to educate stakeholders and manage the operational aspects of training implementation. This requirement is issued by the Federal Emergency Management Agency under the Department of Homeland Security, with performance based in Washington, District of Columbia. The North American Industry Classification System code is 611430, indicating a focus on other schools and instruction, and the opportunity is set aside for Women-Owned Small Businesses. The point of contact for inquiries is Kaitlin Norris, with additional support available through the Small Business Specialist Mary Klock for small business-related matters. The solicitation is currently in forecast status, and interested parties should engage with the provided contact information for further details.