National Implementation of MA and PDP CAHPS Surveys Re-compete

The contract pertains to the national re-compete for the implementation of Medicare Advantage (MA) and Prescription Drug Plan (PDP) Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys. It is a forecast opportunity issued by the Centers for Medicare and Medicaid Services (CMS) aimed at continuing the administration and data collection efforts for these key healthcare satisfaction surveys. The contract falls under NAICS code 541611, which relates to administrative management and general management consulting services, indicating a focus on survey management and data analysis activities. Though specific location details for performance are not provided, the contract involves nationwide application, as implied by its title. The main points of contact for this contract include Lauren Fuentes as the Program Point of Contact and Malissa Shin serving as the Contracting Officer. The solicitation was posted on March 11, 2026, and further information can be accessed through the provided CMS industry forecast website. This re-compete ensures the ongoing national scale evaluation of beneficiary experiences with Medicare Advantage and Prescription Drug Plans, supporting CMS's efforts to improve healthcare quality and consumer satisfaction.