NATO Business Opportunity: Custodial Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The contract seeks qualified U.S. prime contractors to provide comprehensive custodial services for headquarters facilities totaling approximately 250,000 square feet in support of Headquarters Supreme Allied Commander Transformation and other eligible U.S.-based NATO entities. Contractors must maintain an active facility in the United States, be approved for participation in NATO Competitive Procurement, hold a valid Declaration of Eligibility issued by the U.S. Government, and have completed similar contracts within the last three years. All personnel performing services must be citizens of a NATO nation with appropriate training and experience, and contractors must be authorized to work on U.S. military installations without base escort. The contract is a Firm Fixed Price/Fixed Fee Service Contract with a base period running from January 1 to December 31, 2027, and four optional one-year extensions through 2031. The scope includes daily routine cleaning of restrooms, offices, conference rooms, and common areas; trash and recycling removal; replenishment of consumables; and periodic deep-cleaning services such as floor stripping and waxing, carpet and upholstery cleaning, and window cleaning—performed in compliance with federal, state, local, and HQ SACT regulations while minimizing operational disruption. Full-time, five-day-per-week service is required, with strict adherence to staffing, quality control, and responsiveness standards. U.S. firms wishing to bid must first apply for NATO Competitive Procurement eligibility through the U.S. Department of Commerce, submitting a company resume and audited financial statements as part of a one-time application process. Approval for NCP is required before a Declaration of Eligibility can be issued for this specific solicitation, RFP-ACT-SACT-26-62. Applications for NCP and DOE must be submitted by June 25, 2026, to be considered for the RFP, which is planned for issuance on July 1, 2026, with proposals due by August 31, 2026. The contract award is anticipated in September 2026, and partial bidding is not permitted. Only complete, fully compliant proposals will be evaluated, and failure to meet all eligibility criteria will result in disqualification. The place of performance is confirmed as Norfolk, Virginia, and all correspondence must reference the solicitation number. Point of contact for inquiries is Lee Ann Carpenter of the Bureau of Industry and Security.
General Info
Agency
NAICS
Place of Performance
Norfolk, VA, 23511, USASet-Aside
Documents
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Timeline
Response Deadline
Organization & Contact Information
Full Description
Headquarters Supreme Allied Commander Transformation (HQ SACT) has issued a Request for Proposal (RFP) to establish a contract for the provision of custodial services in support of HQ SACT and other eligible U.S. based NATO entities.
U.S. prime contractors must 1) maintain a professionally active facility within the United States, 2) be approved for participation in NATO Competitive Procurement (NCP), 3) be issued a Declaration of Eligibility (DOE) by the U.S. Government, and 4) have performed similar contracts within the last three years, substantially similar in scope to the requirement described in the solicitation.
In addition, contractor personnel performing services or providing delivery under the contract must be citizens of a NATO nation and have appropriate professional training and experience. Contractor companies must be eligible to conduct work on a U.S. military facility without base escort (DBIDs).
In lieu of a bidder’s conference, HQ SACT requires bidders to attend a site survey that will be conducted on 19 August at 10:00AM at HQ SACT, 7857 Blandy Rd, Suite 100, Norfolk, VA, 23551. Notify the Contracting Officers listed in this RFP of those employees who are attending the site survey no later than 17 August 2026. Participation in the site survey is mandatory to participate in the RFP and submit a proposal.
BECOMING ELIGIBLE TO BID
NCP requires that the U.S. Government issue a DOE on behalf of potential U.S. prime contractors interested in this contract. Before the U.S. Government can do so, however, the U.S. Government must approve the U.S. firm for participation in NCP. U.S. firms are approved for NCP on a facility-by-facility basis.
The U.S. NCP application is a one-time application. The application requires supporting documentation in the form of 1) a company resume indicating contracts completed as a prime contractor and 2) an annual report or set of financial documents indicating compilation, review, or audit by an independent CPA.
U.S. firms can download a copy of the U.S. NCP application from the following website:
https://www.bis.gov/about-bis/bis-leadership-and-offices/SIES/business-opportunities-nato
The Department of Commerce (DOC) is the U.S. Government agency that approves NCP applications. Please submit to the email address provided your application and supporting documentation (as attachments). If your firm is interested in a specific NCP project at this time, please also include the following in the text of your email:
- the title and/or solicitation number of the contract
- the name/phone/email of the company point of contact for the bid documents
After approval of your one-time NCP application, DOC will then know to follow up by issuing a DOE for the contract. DOC will transmit the DOE to the NATO contracting agency.
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