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Navy Help Desk Operations Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract supports Navy personnel through comprehensive Tier 1 and Tier 2 help desk services, focusing on resolving hardware and software issues, managing user accounts, and delivering remote technical assistance to ensure uninterrupted operational readiness. This subcontract, issued under the Defense Logistics Agency within the Department of Defense, is categorized under NAICS code 541512 for computer systems design services and is aimed at sustaining critical IT support functions across the Navy’s enterprise environment. The work is performance-based and intended to maintain high levels of service availability and responsiveness for end users, with support delivery structured to meet the unique demands of military operations. The contract was posted on July 16, 2026, and is accessible through the DIBBS system under reference numbers SP470924D0065 and SP470926F0062.

General Info

Navy IT support contract for Tier 1 and Tier 2 help desk services via DLA, ensuring operational readiness.

Agency

Department Of Defense → Defense Logistics AgencyView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of SP470926F0062.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

JETS SYSTEM SUSTAINMENT/MAINTENANCE

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Timeline

PostedJul 16

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Logistics Agency

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Defense Logistics Agency

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 help desk support for Navy personnel, including troubleshooting hardware/software issues, account management, and remote assistance.

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