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This Government Contract opportunity from Georgia was posted on August 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & User Onboarding Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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Georgia State University is seeking a subcontractor to provide Technical Support and User Onboarding Services for the Cayuse platform. The selected provider will be responsible for delivering Tier 1 and Tier 2 technical support, conducting user training, managing account provisioning, and monitoring system performance to assist university staff and faculty. This opportunity is categorized under NAICS code 541512. The solicitation was posted on August 14, 2026, with a response deadline of August 27, 2026. Interested parties can find further details through the Georgia Department of Administrative Services portal.

General Info

Georgia State University seeks a subcontractor for Cayuse platform technical support and onboarding.

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 50900-eRFQ-001909-2027.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

GSU - SB Fund Finder Subscription

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGeorgia State University
ContactsNo contacts available
OfficeN/A
Organization / AgencyGeorgia State University
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver Tier 1–2 technical support, user training, account provisioning, and system performance monitoring for university staff and faculty using the Cayuse platform.

More opportunities from Georgia State University

Same awarding agency

NAICS: 561410
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Georgia State University is issuing a Request for Proposals under solicitation number 50900-eRFP-001954-2027 to secure a qualified supplier for Electronic File Conversion and Document Digitization Services. The contract consists of a one-year base term with four optional one-year renewals. The scope of work specifically involves the digitization of confidential records, including medical files, HR files, and employee personnel records. Key operational requirements include the maintenance of a documented chain of custody from pickup to final delivery and the ability to support the university's specific file naming conventions. The selection process involves a multi-stage evaluation where mandatory technical requirements are assessed on a pass/fail basis. The top three vendors with the highest technical scores will be invited to provide a solution demonstration. Applicants must provide extensive documentation, including past experience with universities, references from the last five years, quality control processes for OCR and indexing accuracy, and details on data storage and backup methods. Additionally, the university requires vendors to conduct background checks on personnel handling records, sign non-disclosure agreements, and provide evidence of cybersecurity insurance upon request. Proposals must be submitted via the GA@WORK Marketplace by October 8, 2026. Required submissions include supplier demographics, tax compliance forms, and detailed biographies of critical team members. The university also considers socioeconomic factors, requesting identification of small, minority-owned, women-owned, or Georgia-resident businesses. Final award decisions will be announced following the evaluation and negotiation process, subject to the standard protest period.
Document Preparation Services

POSTED

17 days ago

DEADLINE

in 6 days
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