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This Solicitation opportunity from North Carolina was posted on May 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Neal Middle School Bioretention Project

Closed
24-044State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers for Request for Offer (RFO) No. HHS0017021 to obtain Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support Services (DSS). The scope of work includes Tier 1 support for DFPS, Enterprise, or TIERS customers, Tier 2 support for complex problem resolution, and on-site technical deskside support. All services must align with the ITIL Foundation framework for IT Service Management and comply with HIPAA standards for protecting health information. Performance will be measured through key metrics such as First Call Resolution (FCR) and Customer Satisfaction (CSAT) scores. The anticipated contract start date is August 2027, with an initial term of three years and options for two additional one-year extensions, plus a final one-year extension for immediate operational needs if necessary. Historical compensation for similar contracts is approximately 3,899,492.84 USD per fiscal year. To qualify, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. Award selection will be based on best value, with evaluation weights split between experience (35%), cost (35%), and the narrative proposal (30%). Responses must be submitted by November 12, 2026, via the Online Bid Room or via two sealed USB drives delivered to the HHSC Response Coordinator in Austin, Texas. The submission must include a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various required affirmations and certifications. Failure to acknowledge solicitation addendums or meet minimum qualifications will result in disqualification.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 25 days

AI Contract Overview

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The Neal Middle School Bioretention Project is a solicitation issued by Durham County, North Carolina, under the solicitation number IFB 24-044. This is an offline bid process requiring interested parties to submit their bids either by mail or hand delivery to the Durham County Purchasing Division located at 201 East Main Street, 7th Floor, Rolom 703, Durham, NC 27701. The project has a budget range between $100,000 and $500,000 and is categorized under NAICS code 541519, which pertains to other computer related services, although the specific scope involves bioretention infrastructure at Neal Middle School. The deadline for bid submissions is May 30, 2024, and all questions regarding the bid must be directed via email to Hilda Williams, the Senior Procurement Specialist, at [email hidden]. Important dates and additional details are available through the provided online link, ensuring transparency and clarity for potential bidders.

General Info

Place of Performance

NC, USA

Set-Aside

NONE

Documents

2
PDF, High priority: read this firstbid-schedule
High
PDF, High priority: read this firstifb
High

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → Durham County
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Hilda Williams Senior Procurement Specialist

Full Description

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This is an Offline Bid Process. Bids must be mailed , or hand delivered to Durham County Purchasing Division at 201 East Main Street, 7th Floor, Rolom 703, Durham, NC 27701. Please see the Bid Schedule in the Bid Attachments for important dates. All questions must be emailed to contact@example.gov.

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