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NetApp Support Renewal System

Awarded
RFQ-560254-(W911S626QA004)Federal

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This firm-fixed-price delivery order, solicitation RFQ-560254-(W911S626QA004), is for the procurement of the NetApp Support Renewal System to maintain mission-critical data storage appliances at the West Desert Test Center in Dugway, Utah. Managed by the Mission and Installation Contracting Command – Dugway Proving Ground for the Department of Defense, the contract is valued at an estimated $712,177.97. The scope of work includes 24x7 technical support, next-business-day onsite hardware replacement, firmware and software updates, and access to NetApp Advisor Plus and SupportEdge Protect services for FAS-series, E-series, and Cloud Volumes ONTAP systems. The procurement is a sole-source award justified under FAR 16.505(b)(2)(i)(G) and 10 U.S.C. 3406(c)(2), as NetApp is the only authorized OEM capable of providing the proprietary diagnostics, certified components, and firmware required to maintain system integrity and cybersecurity posture. The period of performance consists of a base year running from April 9, 2026, through October 31, 2026, with four subsequent one-year option periods extending through October 31, 2030. Due to the proprietary nature of the equipment, third-party support is deemed an unacceptable operational risk that would void warranties and compromise mission-critical operations.

General Info

Contract Value

$711,881.67

NAICS

334111 - Electronic Computer Manufacturing

Place of Performance

Dugway, UT, 84022, USA

Set-Aside

NONE

Award Issued Date

Documents

1

Dugway Proving Ground 2026-1: NetApp Support Renewal System J&A

PDF, Low priorityjustification-and-authorization
Low

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-Dugway Prov Grd
Contacts1 person available
OfficeDUGWAY, UT, 84022-5000, USA
Office AddressDUGWAY, UT, 84022-5000, USA
Contacts

Full Description

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Firm‑fixed‑price delivery order for the procurement of NetApp Support Renewal System.

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