This Solicitation opportunity from Government of Canada was posted on March 13, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Network Evolution, Security Integration and Managed Services

Closed

202501007International

Submission Closed03/13/2025, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Solicitation # 2476331394

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Solicitation # 2476194513

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Solicitation # PE-66062-NONST-2027-000000524

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City of Atlanta

POSTED

about 11 hours ago

DEADLINE

in 20 days

AI Contract Overview

VIA Rail Canada Inc. is seeking an IT Managed Services Provider to oversee the monitoring and management of its network infrastructure evolution, specifically focusing on connectivity, SDWAN/SASE solutions, and general managed services. The goal is to establish a more scalable, flexible, and intelligent network. To qualify, proponents must possess at least five years of experience managing similar large-scale networks in Canada or the US, provide three professional references, and maintain a 24/7/365 Network Operations Center located within Canada. The selected provider must offer fluent bilingual support in English and French and maintain a professional security operations practice. Key operational requirements include the integration of the provider's incident management with VIA's ServiceNow ticketing system by the end of the transition period and the completion of a mandatory cybersecurity vendor assessment. Additionally, VIA Rail Canada Inc. must retain exclusive ownership of all purchased products, licenses, and software, with all subscriptions registered directly in the organization's name.

General Info

VIA Rail seeks a bilingual IT provider for managed network infrastructure and SDWAN services.

Agency

Government of Canada → VIA Rail Canada Inc.

NAICS

541512 - Computer Systems Design Services

Place of Performance

CAN

Set-Aside

NONE

Documents

No documents available

No documents were posted with this contract.

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMar 13

Solicitation

Response DeadlineMar 13

Deadline has passed

Submission Closed

03/13/2025, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → VIA Rail Canada Inc.

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → VIA Rail Canada Inc.

Office AddressN/A

Contacts

Gina SivieroPoint of Contact

Full Description

The VIA Information Technology (IT) department would like to select an IT Managed Services Provider (MSP) for comprehensive monitoring and management services in support of our IT network infrastructure evolution, including Connectivity, SDWAN/SASE Solution and Managed Services. Collectively, this will drive the evolution towards a more robust, flexible, scalable and intelligent network that will meet VIA's requirements. Mandatory Requirements: Official Languages The Proponent must provide fluent written and verbal support for the MSP solution in both official Canadian languages (English and French), according to the language of choice of VIA’s requester. 2.Experience The Proponent must have minimum five (5) years of experience providing Managed Services for connectivity, SDWAN/SASE, networking for clients in Canada and/or US of similar scale and complexity to VIA and; A minimum of three (3) references must be provided for VIA to contact. 3. Network Operations Center (NOC) Proponent must have an established and functioning NOC at one or more facilities in Canada that it owns or leases for monitoring and assessing services for active clients 24 X 7 X 365. Proponent Response to RFP The Proponent’s response to RFP #202501007 must be attached to the Contract / Managed Services Agreement. Security Professional Services Operate a credible Professional services practice that includes security operations strategy & planning. 6. Vendor Assessment (Cybersecurity) Proponent must provide responses in the Vendor Assessment document. Ownership of Goods Any products, licenses, software, accessories and any other material needed to be purchased must solely belong to VIA exclusively. Service plans, subscriptions, portal services and any other services must but be issued or registered under the name of VIA Rail Canada Inc. Service Management and Ticketing Proponent must use (or integrate with) VIA’s IT service management and ticketing solution (ServiceNow) for incident management and response activities, before end of transition period of Phase 1.Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.