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Network Hardware and Software Maintenance Support

Active

State & Local

Response Deadline09/28/2026, 07:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Network Hardware and Software Maintenance Support provides ongoing technical assistance and maintenance for network programs and hardware associated with Kentucky Department of Education projects. The scope of work includes delivering help desk support, hardware repair and replacement, and the implementation of software updates and patches via remote diagnostic tools. All services must align with KETS support standards and specific response time requirements, with deliverables consisting of maintenance reports and resolved technical support tickets. The opportunity is categorized under NAICS code 811212 and is managed by the Kentucky Department of Education. Interested parties must submit their responses by the deadline of September 28, 2026. Further details and application processes are available through the Kentucky vendor self-service portal.

General Info

Kentucky Department of Education network hardware and software maintenance support subcontract through 2026.

Agency

Kentucky → Department of EducationView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

Other, KY, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 758 2700000070.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-758-2700000070-2 | KETS Network Products and Services Rebid

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Timeline

PostedSep 11

subcontract

Response DeadlineSep 28

Submission deadline

Response Deadline

09/28/2026, 07:30:00 PM UTCin 7 days

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Organization & Contact Information

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AgencyKentucky → Department of Education

ContactsNo contacts available

OfficeN/A

Organization / Agency

Kentucky → Department of Education

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing technical help and maintenance for network programs and hardware for prime contractors on Kentucky Department of Education (KDE) projects. Provides technical help desk support, hardware repair/replacement, and software updates/patches using remote diagnostic tools. Adheres to KETS support standards and response time requirements. Delivers maintenance reports and resolved technical support tickets.

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