This Government Contract opportunity from Texas was posted on May 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Network Operations & Tier 2/3 Support Services

Closed

State & Local

Submission Closed05/25/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517919

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Unified Communications and Contact Center Solutions

Solicitation # 092926

Sourcewell, a State of Minnesota local government unit and service cooperative, is soliciting proposals under RFP 092926 for Unified Communications and Contact Center Solutions. The goal is to establish master agreements that provide turn-key procurement solutions for Participating Entities, which include governmental, nonprofit, tribal, and educational agencies across the United States and Canada. The scope of work encompasses VoIP technology, UCaaS, CCaaS, video and audio collaboration, mass notification, and AI-enabled capabilities, including all necessary hardware, software, and implementation services for cloud, premises-based, or hybrid environments. Proposals must be submitted exclusively through the Sourcewell Procurement Portal by September 29, 2026, at 3:30 p.m. Central Time. The resulting master agreements will have an initial term of four years, with the possibility of up to three one-year extensions. Awards will be granted to the highest-scoring responsive and responsible proposers based on criteria including financial viability, marketing plans, pricing, and the depth of offered solutions. Proposers must provide detailed pricing using models such as line-item, percentage discount, subscription, or transaction-based pricing. Awarded suppliers are expected to pay an administrative fee, typically between one and two percent of total quarterly sales, to Sourcewell. The solicitation emphasizes the inclusion of Small, Minority-owned, Women’s, and Veteran-owned Business Enterprises and requires a protest bond of 20,000 dollars. Annual transaction volume for these agreements is estimated at 40 million dollars.

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Telecommunications Site Operations and Maintenance Support

San Bernardino County

POSTED

about 1 month ago

DEADLINE

N/A

AI Contract Overview

The contract covers ongoing network operations and Tier 2/3 support services for a 5G network, requiring continuous monitoring, maintenance, troubleshooting, and user support. This includes managing Network Operations Center activities and providing help desk services to ensure seamless network performance and rapid resolution of technical issues. The work involves proactive identification and mitigation of network anomalies, escalation of complex problems to advanced support levels, and direct engagement with end users to maintain service quality and operational continuity. Issued by the University of Houston under the NAICS code 517919, the contract is classified as a subcontract with no set-aside designation. It was posted on May 4, 2026, with a response deadline of May 25, 2026. The performance location is not specified in the details, and the point of contact information is omitted. Interested parties must submit responses through the Texas SmartBuy portal at the provided URL, where full solicitation documents are expected to be available for review.

General Info

Network operations and advanced technical support for University of Houston's 5G network infrastructure.

Agency

Texas → University of Houston

NAICS

517919 - All Other TelecommunicationsView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP-730-UofH-3111.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-730-UofH-3111 Campus 5G Cellular Services FY26

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 4

subcontract

Response DeadlineMay 25

Deadline has passed

Submission Closed

05/25/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyTexas → University of Houston

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → University of Houston

Office AddressN/A

ContactsNo contact information available

Full Description

Ongoing monitoring, maintenance, troubleshooting, and user support for the 5G network including NOC operations and help desk services.

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