Network Operations Center (NOC)

The City of Superior, Wisconsin, is seeking qualified firms to operate and manage a Network Operations Center (NOC) that will oversee the city’s new open access fiber network on a continuous, 24/7 basis throughout the year. This initiative is partially funded by the American Rescue Plan Act, emphasizing the importance of reliable and resilient network management. The contract is set for a duration of two years, with provisions for renewal, and is valued between $500,000 and $2,000,000, reflecting the scope and critical nature of the services required. Interested firms are encouraged to submit proposals by October 29, 2024, with the goal of establishing a dedicated team to ensure seamless network operations and support for the city’s fiber infrastructure. The contract is managed by the City of Superior under the Wisconsin Department of Local Government, with the solicitation posted as RFP-24-42-IT-0-2024/JD. The project underscores the city’s commitment to enhancing its telecommunications infrastructure through a robust, continuously monitored network, supporting community connectivity and digital access. Interested parties can find additional details and submit their proposals through the designated online platform, emphasizing the importance of qualified, experienced providers capable of maintaining high standards of network reliability and security.