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NG-911 System Maintenance and Repair Services

Active

State & Local

Response Deadline09/15/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The NG-911 System Maintenance and Repair Services subcontract involves providing ongoing technical support, troubleshooting, and hardware repair for call handling systems on New Mexico General Services Department projects. The selected provider will be responsible for executing preventative maintenance, emergency break-fix repairs, software patching, and system updates utilizing specialized telecommunications diagnostic tools. To ensure operational success, the contractor must hold vendor-specific platform certifications and is required to deliver detailed maintenance reports while guaranteeing specific system uptime levels. This opportunity is listed under NAICS code 811212 and is managed by the state of New Mexico. The solicitation was posted on August 13, 2026, with a response deadline of September 15, 2026. Interested parties can find further details and submission guidelines through the New Mexico SciQuest bidding portal.

General Info

New Mexico subcontract for NG-911 system maintenance, repair, and technical support services.

Agency

New MexicoView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 70-00000-26-00005.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NG-911 CALL HANDLING SYSTEMS AND RELATED HARDWARE, SOFTWARE AND SERVICES

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Timeline

PostedAug 13

subcontract

Response DeadlineSep 15

Submission deadline

Response Deadline

09/15/2026, 09:00:00 PM UTCin 3 days

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Organization & Contact Information

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AgencyNew Mexico

ContactsNo contacts available

OfficeN/A

Organization / Agency

New Mexico

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Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing maintenance, troubleshooting, and repair of NG-911 call handling systems and hardware for prime contractors on New Mexico General Services Department projects. Executes preventative maintenance, emergency break-fix repairs, software patching, and system updates using telecommunications diagnostic tools. Requires vendor-specific platform certifications. Delivers maintenance reports and guaranteed system uptime.

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