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NG911 Call Handling System Upgrade

Active

State & Local

Response Deadline11/12/2026, 05:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity involves the installation and configuration of NG911-compliant call handling solutions for public safety projects in Madison County, New York. The project focuses on upgrading the existing VESTA system to version 8.5.345.545 through the delivery of an on-premises IP-enabled digital system. Key technical requirements include the integration of advanced call management tools and mapping applications, as well as the implementation of robust redundancy and disaster recovery protocols to ensure a fully operational system across two separate sites. Qualified bidders must possess manufacturer-specific certification for VESTA or an equivalent system to ensure professional deployment and testing. This procurement falls under NAICS code 541512 and is open for responses until November 12, 2026. The selected subcontractor will work under a prime contractor to modernize the county's emergency communications infrastructure.

General Info

Install and configure NG911 VESTA call handling systems for Madison County, New York.

Agency

New York → Madison County

NAICS

541512 - Computer Systems Design Services

Place of Performance

NY, USA

Set-Aside

NONE

Documents

This scope was carved out of 2140003.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFB 2026-34 Upgrade the Existing 911 Phone System and Installation of a New Recording System for Madison County

AI Contract Breakdown

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Timeline

PostedOct 16

subcontract

Response DeadlineNov 12

Submission deadline

Response Deadline

11/12/2026, 05:00:00 AM UTCin 15 days

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Organization & Contact Information

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AgencyNew York → Madison County

ContactsNo contacts available

OfficeN/A

Organization / AgencyNew York → Madison County

Office AddressN/A

ContactsNo contact information available

Full Description

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Installs NG911-compliant call handling solutions for prime contractors on Madison County public safety projects. Furnishes, configures, and tests an on-premises IP-enabled digital system to upgrade VESTA version 8.5.345.545. Integrates mapping applications and advanced call management tools with redundancy and disaster recovery. Requires manufacturer-specific certification for VESTA or equivalent. Delivers a fully operational call handling system across two sites.

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