RFB 2026-34 Upgrade the Existing 911 Phone System and Installation of a New Recording System for Madison County

Madison County is soliciting bids under RFB 2026-34 to upgrade its existing VESTA phone system and install a new communications recording platform across two sites: the Madison County 911 Center and the NYSP Troop D Barracks. The project requires a comprehensive, on-premises NG911-compliant call handling solution supporting ESInet connectivity, SIP-based call processing, Text-to-911, and GIS-based location services. Funded by the SFY2025 Next Generation 911 grant, the system must include cybersecurity protections, redundancy, and disaster recovery capabilities, with all work to be completed by June 30, 2027. The contract will be awarded to the lowest responsible bidder. Bidders must provide a bid security of 5 percent of the bid and, upon award, submit performance and labor and materials bonds totaling 100 percent of the bid. As an Article 8 Public Work Project, contractors must adhere to New York State prevailing wage schedules. Required submission documents include a signed proposal pricing page, a notarized Iran Divestment Act certification, and a non-collusive bidding certification. The procurement includes specific minority and women-owned business enterprise goals, with a 15 percent goal for both MBE and WBE and a 6 percent goal for SDVOB.