Non-Emergency Medical Transportation

Montgomery County, Ohio, through the Stillwater Center, is soliciting proposals for Non-Emergency Medical Transportation (NEMT) services under solicitation number PP-2026-0058. The selected provider will be responsible for transporting ambulatory and non-ambulatory residents, including those who are stretcher-bound or wheelchair-bound, to and from Medicaid-reimbursable medical appointments. Key operational requirements include the ability to handle requests scheduled 48 hours in advance, providing early morning transport between 5:00 a.m. and 7:00 a.m., and ensuring residents arrive at appointments at least 15 minutes early. The provider must be capable of billing Medicare, Medicaid, and other third-party insurers while maintaining strict HIPAA compliance and adhering to all ADA vehicle standards, including the use of two-part securement systems. The contract features an initial term of two years with the possibility of three optional one-year extensions, potentially continuing services through December 31, 2028. Proposals must be submitted electronically via the OpenGov Procurement portal by October 28, 2026, at 1:30 p.m. Evaluation will be conducted per Ohio Revised Code 307.862, focusing on document compliance, technical specifications, and the most advantageous price. Required submission materials include a detailed fleet spreadsheet, three to five professional recommendation letters, a provider manual, and proof of insurance. Awardees must be registered to do business in Ohio and comply with various county disclosure policies and equal employment opportunity standards.