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NOS Service Desk and IT Support

Forecast
Federal

Contract Overview

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The National Ocean Service within the Department of Commerce is seeking a contractor to provide comprehensive IT support and modernization services based in Silver Spring, Maryland. The scope of work involves sustaining and transforming scalable IT operations, which includes managing Tier 1 and Tier 2 end-user and endpoint services, systems administration, and the development and maintenance of secure, cloud-architected web applications. A critical requirement of this contract is ensuring the security of all IT assets and services through operational monitoring and reporting. All deliverables and services must strictly adhere to the NOS Moderate-Impact level Federal Information Security Modernization Act boundary. The agency is looking for a partner with advanced technical security expertise and strong customer service skills to maintain these essential systems.

General Info

IT support and modernization services for National Ocean Service in Silver Spring, Maryland.

NAICS

541512 - Computer Systems Design Services

Place of Performance

SILVER SPRING, MD

Set-Aside

NONE

Documents

0

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Timeline

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Posted

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Organization & Contact Information

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AgencyDepartment Of Commerce → National Ocean Service
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
ANTHONY WHITE

Full Description

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We seek a contractor with advanced technical and security expertise and excellent customer service skills to sustain, modernize, and transform scalable IT operations, ensuring the security of all IT assets, systems, and services while developing secure, cloud-architected web applications. This comprehensive scope covers Tier 1 and Tier 2 end-user and endpoint services, operational security monitoring and reporting, systems administration, and application development and maintenance, all of which must comply with the requirements of the NOS Moderate-Impact level Federal Information Security Modernization Act (FISMA) boundary.

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