NOS Service Desk and IT Support
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The National Ocean Service within the Department of Commerce is seeking a contractor to provide comprehensive IT support and modernization services based in Silver Spring, Maryland. The scope of work involves sustaining and transforming scalable IT operations, which includes managing Tier 1 and Tier 2 end-user and endpoint services, systems administration, and the development and maintenance of secure, cloud-architected web applications. A critical requirement of this contract is ensuring the security of all IT assets and services through operational monitoring and reporting. All deliverables and services must strictly adhere to the NOS Moderate-Impact level Federal Information Security Modernization Act boundary. The agency is looking for a partner with advanced technical security expertise and strong customer service skills to maintain these essential systems.
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Place of Performance
SILVER SPRING, MDSet-Aside
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