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This Solicitation opportunity from California was posted on June 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

OCA HSA | Cab & Chassis Truck w/Mobile Office Body

Closed
SFGOV-0000009693State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers for Request for Offer (RFO) No. HHS0017021 to obtain Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support Services (DSS). The scope of work includes Tier 1 support for DFPS, Enterprise, or TIERS customers, Tier 2 support for complex problem resolution, and on-site technical deskside support. All services must align with the ITIL Foundation framework for IT Service Management and comply with HIPAA standards for protecting health information. Performance will be measured through key metrics such as First Call Resolution (FCR) and Customer Satisfaction (CSAT) scores. The anticipated contract start date is August 2027, with an initial term of three years and options for two additional one-year extensions, plus a final one-year extension for immediate operational needs if necessary. Historical compensation for similar contracts is approximately 3,899,492.84 USD per fiscal year. To qualify, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. Award selection will be based on best value, with evaluation weights split between experience (35%), cost (35%), and the narrative proposal (30%). Responses must be submitted by November 12, 2026, via the Online Bid Room or via two sealed USB drives delivered to the HHSC Response Coordinator in Austin, Texas. The submission must include a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various required affirmations and certifications. Failure to acknowledge solicitation addendums or meet minimum qualifications will result in disqualification.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 25 days

General Info

Place of Performance

CA, USA

Set-Aside

full and open competition

Documents

9
PDF, High priority: read this firstspecifications
High
PDF, High priority: read this firstspecifications
High
PDF, High priority: read this firstspecifications
High
PDF, High priority: read this firstbidder-questionnaire
High
PDF, High priority: read this firstifb
High
PDF, High priority: read this firstifb
High
PDF, Low prioritycontract-document
Low
PDF, Low priorityother
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PDF, Low prioritysupporting-document
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Timeline

2 updates
PhaseClosed
Posted

Solicitation

Notice updated

The notice description changed.

Notice updated

The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → San Francisco Office of Contract Administration
Contacts1 person available
OfficeN/A

Full Description

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*** Pre-Bid Meeting on Wednesday, June 12, 2024 at 10 A.M. on phone bridge number +1 (555) 000-0000, Access Code: 5546256 ***
This Invitation for Bids (hereinafter “IFB” or “Solicitation”) is being issued by the City and County of San Francisco Office of Contract Administration (hereinafter, “OCA” or “City”). OCA, on behalf of the Human Services Agency, is seeking qualified suppliers (“Bidders”) to provide Bids for a Cab & Chassis Truck with Mobile Office Body (Bids).
For complete Solicitation details, carefully review the P-696 IFB document which serves as the Solicitation document.
***** NOTE: This is a full and open competition bid opportunity.  If a vendor observes any bid specification it perceives to be a barrier to competition for comparable alternate models/designs/technologies, please alert the administrator of the bid as soon as possible citing such instances.  In some cases, baseline specifications may resemble specific models but are listed for comparison purposes only and alternate solutions can be proposed.  Participation in any pre-bid meetings is strongly recommended for specification review and clarification. *****

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