OEC Mailroom Services

This contract requires the provision of non-personal commercial services to support the mailroom and production operations of the Operational Evaluation Command at Fort Hood, Texas, with a focus on managing incoming and outgoing mail, operating classified and unclassified reproduction equipment, and handling secure message traffic through two full-time, security-cleared personnel. The work is to be performed on-site at Government facilities, with a 12-month base period beginning June 1, 2026, and four optional one-year extensions through May 2031, all under a firm fixed-price contract structure. All contractor personnel must hold active SECRET-level security clearances verified through DISS and comply with stringent DoD and Army security policies, including NISPOM, NIST SP 800-171, and DD Form 254 requirements. Immediate reporting of security incidents, CAC issuance and return protocols, cybersecurity training, and continuous monitoring for adverse information are mandatory. Contract performance is governed by a Quality Assurance Surveillance Plan and Performance Work Statement that define strict metrics including 99%+ mail sorting accuracy, 100% completion of preventive maintenance reports, zero security violations in message handling, and adherence to FOB Destination delivery terms. The acquisition is 100% set aside for 8(a) Business Development Program participants under NAICS code 561499 with a $21.5 million size standard, and all offerors must be actively registered in SAM to be eligible for award. Key personnel must demonstrate two years of independent mailroom experience, proficiency with Adobe Acrobat Pro and Microsoft Office, and one year of operating large-scale reproduction machines, with full qualification documentation required prior to award. Phase-in and phase-out periods of 15 calendar days each are mandated to ensure seamless transition of operations, and subcontractors must meet the same security and compliance standards as the prime contractor. Invoicing must occur exclusively through WAWF, and the Government retains unlimited rights to all deliverables, including source code, with no use or resale permitted without written authorization. All contractor operations are subject to strict OPSEC controls, physical security protocols, and identification requirements, including signage and name tags, and communications must be restricted to authorized DoD systems such as SAFE and APAN.