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OITSM Maturity and Service Delivery Optimization

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract aims to enhance the National Institutes of Health’s IT service delivery by aligning operations with the Office of Information and Technology Strategy and Management maturity goals. This involves optimizing workflows, increasing operational visibility, and reducing the administrative and technical burden on IT staff to ensure more efficient and effective service support. The focus is on process improvements that drive measurable gains in service quality, responsiveness, and alignment with federal IT standards. Performance will be centered in Bethesda, Maryland, with the work executed under a subcontract through the Omas Strategic Buying Center - Professional Services, part of the Department of Health and Human Services. The North American Industry Classification System code 541611 indicates the scope involves management consulting services focused on administrative and general management. The solicitation was posted in June 2026, and the effort is intended to modernize and streamline NIH’s internal IT operations through strategic consulting and operational enhancements rather than hardware or infrastructure procurement.

General Info

Enhance NIH IT services through strategic consulting in Bethesda to improve efficiency and align with federal standards.

Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Professional ServicesView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Bethesda, MD, 20817, USA

Set-Aside

NONE

Documents

This scope was carved out of F10001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Strategic Information Technology Communications & Change Management Services Support

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Timeline

PostedJun 26

subcontract

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Omas Strategic Buying Center - Professional Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Professional Services

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Office AddressN/A

ContactsNo contact information available

Full Description

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Improve NIH IT service delivery by aligning with OITSM maturity goals through process optimization, visibility enhancements, and reduction of operational burden.

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