On-Call Maintenance Services for Utilities, Plumbing, Electrical, Mechanical, and Boiler Systems at Dix Park Facilities

The contract issued by the City of Raleigh seeks qualified contractors to provide on-call maintenance and emergency services for utilities, plumbing, electrical systems, mechanical equipment, and boilers at Dix Park facilities. The agreement is structured as an indefinite-quantity, requirements-based contract with an initial term of three years, renewable up to two additional years at the City's discretion. Proposers must submit comprehensive proposals that include detailed organizational, experience, and personnel information, along with a separate sealed cost proposal using a specified form. The scope emphasizes rapid response times—within two hours for emergencies and 24 hours for non-emergencies—and requires prior scheduling and detailed job estimates for each task. The contract emphasizes compliance with all applicable federal, state, and local laws, safety standards, licensing, and insurance requirements, and incorporates specific certifications such as E-Verify, Iran Divestment, and Israel Boycott certifications. The contractual clauses incorporate standard City of Raleigh terms, including provisions for force majeure, restrictions on advertising and logo use, rights to audit and access records, and adherence to public records laws. The City reserves rights to terminate with notice, and all work must meet safety and quality standards, with inspection and acceptance generally occurring at the facilities. The evaluation process prioritizes technical experience, project understanding, approach, firm stability, and cost, with a weighted scoring system leading to a best-value award. Administrative procedures specify proposal formatting, submission deadlines, and the need for multiple copies of cost and technical documents, with proposals due by October 2, 2025. Payment is processed within NET 30 days upon receipt of proper invoices, which must include purchase order numbers. Overall, the contract emphasizes responsive, compliant, and high-quality maintenance services, with detailed requirements for personnel qualifications, certifications, and documentation to ensure accountability and adherence to legal and safety standards.